Roto-Rooter Plumbing & Water Cleanup

CaseyHenry1175 

on Citysearch

14 years ago

Roto Rooter 1/28 & 1/29 – We have had horrible sewage back up in our basement. We called Roto Rooter and they had someone there within an hour. The first guy was very nice and professional. He did not know how to fix the problem so he called someone else to come look at it. Which was extremly nice to admit he did not instead of keeping us on the clock and making us pay hundreads of dollars. The second guy came and tried to fix us up but he also could not and called someone else. On the second day, the third guy showed up and... read more

ValueYourEmployees 

on Citysearch

14 years ago

Excellent Service and Courteous – I highly recommend Roto Rooter. They know their business well and are highly trained. My kitchen sink drains were stopped and the bath drain was terribly slow.I placed a service call and the technician, Steve, arrived within the hour. He was courteous,professional and very knowlegable. He listened as I described the issues and then he explained what action he would take to correct the problems. He quoted me pricing, based on the least amount of service that might have to be done. Then he quo... read more

Denise Harper 

on Citysearch

14 years ago

Excellent Service and Response – Today, I woke up to a lovely sewer drain problem with water everywhere in my basement. I have used Roto Rooter in Brentwood before and was very pleased with their service. I did not hesitate to call them and again I was pleased. They had a technician here within 1 1/2 hours and he fixed my problem. I strongly recommend them. 

nsapres 

on Citysearch

15 years ago

Quickly Response!!! – In the middle of dinner with guests the kitchen sink backed up. A service person arrived within one-hour - on a Sunday evening. A couple of days later we had a leak under our sink and our home for sale was to be inspected in a couple of days while we would be out of town. The three day holiday weekend was starting in the evening. A plumber arrived first call in the morning. The faucet that was leaking was unrepairble. He immediately located the same tye of faucet, went out to get it for us, returned and... read more

irishlass1 

on Citysearch

15 years ago

Great customer service – We have recurring drain problems due to tree roots, so we have used Roto-Rooter in the past. I booked online, the office called to offer me an earlier appointment which was great. The technician was prompt, friendly and efficient. He informed us about the St. Louis County Lateral Sewer program, and called to see if we were eligible. Our area has a limit on the number of houses that are covered per calendar year, and that number has already been exceeded. He offered several options, and even made some... read more

CSMobileUser2 

on Citysearch

15 years ago

Roto-Rooter plumber GLen 18 - 19 Feb 10 – Glen, was very professional and I felt he was very concerned about my problem - a main drain blocked. We called for help at 8:00pm and at 8:45 Glen was here and in the cold working hard and telling me everthing he would be doing and the cost. However at no fault to Glen at 10:30 he said this was not going to work. this was like a bowl of oatmeal, stick your spoon though the oatmeal and back out the hole closes up. made sence at the time. glen said he would have to be back the next da... read more

re tired 

on Citysearch

15 years ago

true plumbing professionals – made one call, in 5minutes was contacted by dispatcher ,Bruce, who told me "I'm sending Howard out to you home and he should be there with-in 30 min ". Sure enough with-in 30 min., Howard is at my front door. I was very pleased by the courtesy and respect this gentleman showed. I showed Howard the plumbing problem i was experiencing. He diagnost the problem and with-in a few moments explained in detail what all my options were. I was very pleased and very confident with what Howard explained. I ... read more

MJKelsey 

on Citysearch

15 years ago

So long Sludge! – Who knew a trip to the basement to check the dryer would lead to the rescuing efforts of the Roto-Rooter knight in a white stallion (actually Chevy, I think). Anyhow, my roommates and I were frustrated and panicking with the backing up of water in the basement, because the water was coming IN/UP the floor drain... not OUT!? We were quite honestly afraid to use any water for fear that we would end up with a swimming pool in our basement (NOT what we wanted, especially at the start of winter)! Thank goodness ... read more

Carron 

on Citysearch

15 years ago

Roto-Rooter Service 11/24/09 – Very fast service! Technician was at my door within 1 hour of my call. I explained the problem (sewer backup when washing machine was on rinse cycle) He assessed the problem, fixed it and explained the cause to me within an hour! Very friendly, reliable tech!