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Roto-Rooter Plumbing & Water Cleanup
- Contractors
- Charlotte, NC
About this business
<p> Roto-Rooter in Cincinnati, OH offers commercial and residential plumbing services including:</p><ul><li>Basement Plumbing</li><li>Bathroom Plumbing</li><li>Drain Cleaning</li><li>Kitchen Plumbing</li><li>Laundry Room Plumbing</li><li>Outdoor Plumbing</li><li>Sump Pump</li><li>Water Heater</li><li>Water Damage Restoration<br></li></ul>
Location details
11709 Fruehauf Dr Ste 134, Charlotte, NC, 28273, United States
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SCAMMERS,SCAMMERS,SCAMMERS They will tell you that your drain is clogged to the point that you need a HIGH -POWERED PROCEDURE to make you spend more money. Charged me $1300 when all I needed was a regular snaking . And clog still came back.!!!!STEER CLEAR of them!!!!
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager
Terrible business. Just out to take your money. Had them out a week ago to clear line and said it was warranted to stay clear. Clogged up again and they won't fix it unless I pay $3000 dollars to clean lines. What a joke company.
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager
I don’t even want to give them 1 star they are some really crooked people. I wish my husband and I had looked up some of these complaints first. These people know how to manipulate the elderly. They broke a window when they put the humidifier on the window and now refuse to pay for the damage window. The safety manager stated that it could have have been a manufactured issue. What a crock of crap. DONT hire this company. .
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager
Friendly. Very nice. More that him. Shame all service people aren’t this professional
Absolutely outstanding service and such nice people completing the work. I will always use Roto-Rooter for all of my plumbing and water clean up!
Trying to get a calcified hose off the connector and the pipe split. I had to shut the water off to my house so it made it a little bit of an emergency. But roto rooter came out and first quoted me $500 to fix it. Then got told they could do it for $400 plus parts. I never seen an itemized list for parts but it was $57 and change on the paper. They charged $400 in labor. This job took less than an hour to fix. My sister called to ask their hourly rate and was told they do t have one. Horrible company and not sure how this is... read more
Great job and quality work. Would call them again if needed. Responded within an hour of my phone call.
Warning: Overpriced, Poor Technicians, and Dishonest with Insurance Claims I recently had an unfortunate experience with Roto-Rooter, and I must say I am deeply disappointed. The services provided by this company were subpar in multiple aspects. Firstly, their pricing was exorbitant. I found their fees to be unreasonably high compared to other similar service providers in the market. I felt like I was being taken advantage of and overcharged for the work performed. Secondly, the quality of their technicians was lacking. The ... read more
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager
If I could rate a zero I would. I had sprinkler pipes to burst in my home back in December. Someone from RR came out to "save the day." My neighbor and I had the same category of damage; however, we did not receive the same level of service. After communicating with management, a representative named Jesse came out and shared that he was proud of the job that was done. It looked like someone had just gone through and knocked out random walls in my house. My neighbor's home was pristine. Another person from management came an... read more
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager
Frequently asked questions about Roto-Rooter Plumbing & Water Cleanup
How is Roto-Rooter Plumbing & Water Cleanup rated?
Roto-Rooter Plumbing & Water Cleanup has a 3.4 star rating with 1,035 reviews.
When is Roto-Rooter Plumbing & Water Cleanup open?
Roto-Rooter Plumbing & Water Cleanup is open now. It is open 24/7.
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