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Rooms To Go

4.5

About this business

Location details

275 Harbison Blvd Suite A, Ste C, Columbia, SC, 29212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,879 reviews
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Yenobis Amundaray's profile image
Yenobis Amundaray 
7 years ago

Beware of the delivery team. They scratched my floor, oneof the pieces of furniture was broken. 

Justin Langley's profile image
Justin Langley 
7 years ago
Torrie Scott's profile image
Torrie Scott 
7 years ago

Your people are rude and unprofessional. I will NEVER do business with your company. The ironic thing in all of this is that I was going to go to Rooms to Go and whoever that lady was that called me today ruined it. I will make sure I tell everyone I know about the experience your person provided me as a non-customer..... if I could rate lower I would. This company desires a *0* not any type of star... 

Cindy Fogle Brinson's profile image
Cindy Fogle Brinson 
7 years ago

Sorry furniture!! Bought a couch that cost over $2000 in the beginning of 2016. The frame broke and they said they can't do anything about it. They can't even send someone out to fix it, even when we said we were going to pay for someone to fix it! NEVER AGAIN!! 

Tim Young-Black's profile image
Tim Young-Black 
7 years ago

Buyer beware. We purchased a bunk bed about a month ago. We asked are sales person about price protection and was told the price would be guaranteed for 90 days. A month later the bed went on sale for $200 less. When we went in to get our refund we were told "the only thing they could give us was a store credit." Not what I expected. This is not good customer service. So I guess after we use our store credit we will never go back. Yo add to the issue, when the bed was delivered it was damaged. Not to upset a 5 year old we to... read more

Tom Pinnell's profile image
Tom Pinnell 
7 years ago

Everyone was great @ our Harbison, SC location. Our only issue was that upon delivery, we found 2 huge holes in the back of the left bookcase of our entertainment center. Looks like the blades of a forklift got it. Very disappointing, we had planned the delivery of a whole room of funiture for the 4th of July. We cannot assemble any of the new tv center without the left support. It will be at least 2 weeks before the replacement arrives. This should have been discovered when the pieces were wrapped in padded blankets & plast... read more

Jeff Zona's profile image
Jeff Zona 
7 years ago

I worked with Tonya and she was extremely patient , gave me space. I went back several times over a few weeks as I evaluated my options from Ashley, Whitash, and several other online companies. She was always great. I would recommend her. Haven't received the product yet. So can't comment on that. 

Jonathan Vance's profile image
Jonathan Vance 
7 years ago

Chris our sales person acted as though we were not very important. We took it because we were only buying one item that he felt his time was more important and actually left us to go help another customer who did not buy anything. He came back to us and we completed our purchase. We have almost never gone into to Rooms to Go without buying the item we came in for. I've had a rooms to go credit card for almost nine years now. I like the credit card but don't like the delivery charge policy. You have to pay to have the item de... read more

Thomas Haddad's profile image
Thomas Haddad 
7 years ago

4 stars for Joseph and Ashton . Zero stars for customer service. Fire the warehouse manager. RTG, read your reviews. 

Frequently asked questions about Rooms To Go

How is Rooms To Go rated?

Rooms To Go has a 4.5 star rating with 1,879 reviews. 

When is Rooms To Go open?

Rooms To Go is closed now. It will open at 9:00 a.m. 

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