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Rooms To Go

4.5

About this business

Location details

275 Harbison Blvd Suite A, Ste C, Columbia, SC, 29212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,879 reviews
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Allison Edwards Pound's profile image
Allison Edwards Pound 
9 years ago

This place is a joke! Ordered couches and bedroom suite from here the lady first told us we would have our bed and bed side tables and couches at the same time but that our dressers would be on back order until May. Then rooms to go comes to the house and just delivers the couches the lady never ordered the bed at all now that's on back order until May as well. We said screw them we are taking our business elsewhere. STAY AWAY from this place! Go right up the road to the Ashley furniture home store! 

Clay Boland's profile image
Clay Boland 
9 years ago

Has to be the worst store to do business with I have ever felt with. Bought a bedroom suit in July still have not got my dresser. Wasn't told they didn't have it till after paid and then told it would be a month Well 6 months later the give me a delivery date of today between 4 and 8. Now I have things and commitments to do and can't get it here by a normal time so we have to have another date to deliver God knows when. I would not even buy a lamp from them ever again 

Jim S.'s profile image
9 years ago

Purchased a leather sofa and within 14 months, the color is coming off the leather. Customer service was contacted and said too bad. Do not buy furniture from this place 

Becky Shaffer's profile image
Becky Shaffer 
9 years ago

Sales person was great, however it was his last day. We were told the delivery guys would move the furniture out as long as it was on the same floor. We were charged $30 and they would not give us a receipt. This was a scam, bet they are making a fortune, and the manager at store wasn't very concerned. The ottoman was damaged and we can't get another one for a week. Delivery guys would not give us a copy of the delivery papers showing it was rejected. We used them in the past with better luck but today was a nightmare. Worst... read more

John Adams's profile image
John Adams 
10 years ago

Had a great time with mr Jay very nice and his knowledge helps us with everything from his greeting to the sale .. wtg. We'll be back. Thanks again Jay 

Robert McCarter's profile image
Robert McCarter 
10 years ago

Rooms to Go on Harbison in Columbia doesn't care about customer services .................................................................On Dec 07, 2014 I purchased a dining room set to be delivered on Dec 20, 2014. It appears that the salesman input the wrong items into the computer. When the delivery arrived with the incorrect items, I refused the the shipment. Immediately, I called them about the error. Not satisfied with the answers I received from Thema Jordan, I went for a face to face visit. No solution was made that... read more

Chelsea Hubbard's profile image
Chelsea Hubbard 
10 years ago
Minngming Jiang's profile image
Minngming Jiang 
10 years ago

I got very bad experience from room to go, they gave me wrong items and damaged items, it's really bad, any their customers speak like die person, no smile, no mood, reaaly bad. 

Tiffany Fowler Helms's profile image
Tiffany Fowler Helms 
11 years ago

Unethical. We purchased a $1,200 mattress and less than a year later it was sagging. They came out and agreed to replace it, unfortunately, ours had been discontinued. Because this was the only Beauty Rest we have had an issue with, we wanted to stay with them. Rooms to Go wanted to replace our $1,200 mattress with a $700 one. The Beauty Rest comparable to ours was $224 more, they wouldn't make up the difference and could care less. It's all about the money and no customer service whatsoever. Furious that they thinks it's ok... read more

Frequently asked questions about Rooms To Go

How is Rooms To Go rated?

Rooms To Go has a 4.5 star rating with 1,879 reviews. 

When is Rooms To Go open?

Rooms To Go is closed now. It will open at 9:00 a.m. 

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