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Romano Ford
- Car Dealers
- Fayetteville, NY
About this business
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
Location details
5431 North Burdick Street, Fayetteville, NY, 13066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
I just picked up a fabulous Edge Titanium and am totally pleased with it and with the dealings I had with Romano. Bob Klix is a terrific salesman, absolutely top-notch! This is the second Ford we've bought with Bob and he is consistently patient, helpful, knowledgeable and pleasant. Romano's service department is great too! Next time I'm looking for a car I'll definitely come back!
My personal opinion - Terrible, looked at escape they said if it didn't sell they were just going to send to auction and pay auction fee's. Then went outside & looked at my Vin# (not the SUV itself) & offered me $7000 on my immaculate 2012 Nissan Rogue w/59,000 miles! $13,000 bank value/retail. Someone was bucking for early retirement! Tripping over dollars to pick up the pennies!! Hmm sending cars to auction paying what 20% auction fees? No wonder they can't offer a decent trade!!
Business response:
Chris,Thank you for taking the time to bring your concerns to our attention. I am very sorry to hear that you were unhappy with your last visit here at Romano Ford. Our top priority at the Romano Auto Dealerships is customer satisfaction and I do apologize that we could not reach a happy resolution or come to terms on this vehicle at this time. We do hope that in the future we get the chance to restore your faith in our Dealership. Thank you again.Mike FisherSales Manager
I recently purchased a 2017 Ford Explorer. I would like to thank Bob Klix and the rest of the Romano Ford & VW crew for a great experience.
We got a good deal on a 2014 Escape. No pressure sale. Told Peter H. what we needed & got what we wanted. We were out within an hour - our best car buying experience yet! Thank you, Adrienne & Peter
I did go visit this dealer but they were not willing to budge on the purchase price and this vehicle was missing some of the features of a few others I was looking at. Very low on my trade in, didn't suggest anything other vehicle and let me walk out.
Business response:
Christina, Thank you for taking the time to bring your concerns to our attention. I am very sorry to hear that you were unhappy with your last visit here at Romano Ford. Our top priority at the Romano Auto Dealerships is customer satisfaction and I do apologize that we could not reach a happy resolution at this time. We do hope that in the future we get the chance to restore your faith in our Dealership. Thank you again.Mike FisherSales Manager
I just bought a 2015 Ford Escape se from Romano ford in Fayetteville, they were terrific! This is my second escape and I still have my 2005 XLT escape V6, and it still runs great, but after 9 years I wanted a new one. My salesman was named Dale and he is fantastic, he helped me find the right escape without the pressure!! Thank you to the Dale and the Romano ford team in Fayetteville!!
Frequently asked questions about Romano Ford
How is Romano Ford rated?
Romano Ford has a 4.4 star rating with 851 reviews.
When is Romano Ford open?
Romano Ford is open now. It will close at 5:30 p.m.
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