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Rodland Toyota of Everett
- Car Dealers
- Everett, WA
About this business
We are one of the most historic dealerships of all makes in the U.S. Originally founded in 1912 by Sig Follestad, we began to grow as more and more roads were paved. Sig came from Norway and earned his citizenship by joining the U.S. Navy and serving four years on sailing and steam warships. Rodland Toyota has been a family owned and operated dealership for over 100 years. The only way that we have been able to be successful is through repeat and referral business and for that we thank you.
Location details
6816 Evergreen Way, Everett, WA, 98203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I don't write reviews often, but when I do it's because the service I received was so exceptional that everyone needs to know, especially if they are looking for a car. By way of background, my wife and I have driven Honda's since 1997. My lease was ending and, although I intended to go with another Honda, I took the opportunity to consider other brands. I had never considered entering a Toyota dealership until a colleague at work suggested that I give them a shot. I'm so glad he did! My first conversation with Rodland Toyot... read more
Business response:
Stefan - Thank you for your kind feedback and your business! Welcome to our Toyota family!! Safe motoring and congratulations!
WORST CAR EXPERIENCE EVER!! Read this review and you'll agree. My wife and I are not new to the car buying experience. She has bought 5 cars over her life, I've bought 1, and we saw a specific vehicle online that we were interested in. It was a 2005 Honda Civic hybrid (this story took place 2 years ago). We did all of our research across all the online car value sites (edmunds, kbb, etc.) and when it got to the negotiation, we said we've done our research, here's our number. The salesman LITERALLY laughed in our face and sai... read more
Business response:
Thank you for your feedback, Ben Lucas. We have been trying to research your transaction history, in order to see who was helping you, but can not find a record of your purchase. Perhaps it was bought under a different name? We would love to hear more from you. Please know that exceptional customer service is always our goal, and we are sorry we did not meet that standard. We urge you to please contact our General Manager, Greg Leonard, at your convenience. You may contact him at gregleonard@rodlandtoyota.com. Again, thank y... read more
RecommendedRodland Toyota offers exceptional customer service and great value! Colin is a patient and knowledgeable salesman who has helped me and my husband with two car purchases, and has also helped my mother with her new car purchase. Rodland's finance group also provides practical options that are tailored to your needs. I wouldn't shop anywhere else! Thank you Jim and Colin!
Business response:
Thanks for the kind review, Alison! We will be sure to share it with both Colin and Jim. We look forward to serving you in the future!
Your service sucks and try to scam my warranty on my car. I dropped off car three times and the problem has not fixed yet. Jim Craig the service adviser thinks he knows better than the owner/driver of the car. Dual button installed in Avalon is an option? Really? Dual button only should work for the driver and does not include the passenger - the technician told me. So what is cabin filter has something to do with the heat and rodents issue? You replaced my battery and the heat/temperature of my car stopped working normally.... read more
Business response:
Josephine Cabaltica McKonly, thank you for bringing this to our attention. Our General Manager, Greg Leonard will be in contact with you shortly.
Markus is the BEST! We love our new Toyota Tacoma that he sold us. Jim in the service department is great too. Got all our extras added on and picked it up today. It looks so good. Thanks guys. Will highly recommend you to friends and family.
Best dealership EVER!! Thank you Tom, Jim and Colin! You three make the sales department! Thank you for making everything so easy. Steve and I appreciate it more than you'll ever know. Love our new 4Runner! Not only do you guys treat us great as one of your vendors. But even better as customers! #customersforlife
Business response:
Thanks for the kind words, Sonja and Steve! Enjoy your new 4Runner!
Thier website advertises toyota rentals. I try to send request and never get anything back. I try using the "text them now" site feature and never hear back. I call and get hold music or abruptly goes to answering service. I call the main line and the receptionist sounds confused about if they have a rental office. When the receptionist does transfer me it goes to voice mail and no one ever calls back. Not a good way to start a relationship with customers. I guess my money will will be going elsewhere.
We just had the most awesome experience buying our RAV4!!! Thank you so much to Rod and the whole preowned team for making our purchase so enjoyable and smooth. We are forever a Rodland Toyota family now!!!!
Business response:
Wow! Thanks for the kind words, JoAnne Johnston. We hope you are enjoying your RAV4 in the sunshine this week! Let us know if you have any questions about your new toy. Enjoy!
Like the joyful, cheerful lady at the coffee counter! Such a special lady to make you feel special! Kodus to the Vietnamese guy and Trisha at the service department!!! Great customer service!
Frequently asked questions about Rodland Toyota of Everett
How is Rodland Toyota of Everett rated?
Rodland Toyota of Everett has a 4.5 star rating with 3,898 reviews.
When is Rodland Toyota of Everett open?
Rodland Toyota of Everett is closed now. It will open at 8:30 a.m.
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