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Riverside Chrysler Jeep Dodge Ram Fiat

4.6

About this business

Riverside Chrysler Jeep Dodge in New Bern, North Carolina provides new and pre-owned sales, service, and parts. At our dealership, we work hard to get you into the vehicle you've always wanted. We have an extensive inventory of Chrysler, Dodge, and Jeep cars, trucks, and SUV's. We strive to make buying or leasing a new vehicle a pleasant and rewarding experience. We offer great deals and great service, and nobody beats our products or customer commitment. At our dealership, you'll find: New and pre-owned vehicles Service spe... read more

Location details

1601 US Highway 70 E, New Bern, NC, 28560, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,483 reviews
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Craig Nalls's profile image
Craig Nalls 
recommend  Recommended
6 years ago

Always treated respectfully, work always completed in a timely manner. I always feel like I'm high priority. Special thanks to Ms. Trudi and the rest of the service team. 

Business response:

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Donald Rouse, donald.rouse@riversidecjd.com, 252-633-4411 

Victor Montgomery's profile image
Victor Montgomery 
recommend  Recommended
6 years ago

Had a great buying experience..Thank You M Moore for helping me 

Business response:

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! 

Vanessa Rintala's profile image
Vanessa Rintala 
recommend  Recommended
6 years ago

This is by far the best experience I’ve ever had buying a car!! From the first contact with Will as our salesman to all others involved in the transaction from beginning to end....simply flawless. I love my new Challenger, and I love this dealership!! ❤️ 

Business response:

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Jacob Amos, 252-633-4411 jacob.amos@riversidevehicles.com 

Charli Cornish's profile image
Charli Cornish 
6 years ago
Dallas Brewer's profile image
Dallas Brewer 
recommend  Recommended
7 years ago

I highly recommend Riverside Chrysler Jeep Dodge Ram and Fiat. I went there looking at a different vehicle than what I want and while they were doing everything to get me in the vehicle I was looking at I was telling Phillip how I am in the fire department and how the brush truck is a manual. I do enjoy driving it because it is a manual. Since they couldn't work the payments for the vehicle I was looking for down he went and had them work the price for a 2017 Jeep Compass. They got the price down to where I wanted it and he ... read more

Business response:

Your compliments and kind words mean so much to us and our team, Dallas! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. 

Bev Hunt's profile image
Bev Hunt 
7 years ago

I was looking for a specific suv online and I saw quite a few but the reviews for where they were at were horrible except for one ... Riverside Jeep Chrysler dodge in New Bern.. they had good reviews for the salesmen but not for their service dept .. I went and the same day I drove off with my Range Rover!! Happy Customer � Thanks Aaron “Will” Williams .. Yes I will recommend them and especially my salesman !! 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Jacob Amos, 252-633-4411 jacob.amos@riversidevehicles.com, 

Markie Dee's profile image
Markie Dee 
7 years ago

This lot is b's they lie so much I think the state should close them down 

Business response:

Markie, I'm sorry to hear about your experience. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Regards, Jacob Amos, 252-633-4411 jacob.amos@riversidevehicles.com 

Pam Carter's profile image
Pam Carter 
7 years ago

Worst customer service ever. 

Business response:

That is not the kind of experience we seek to provide, Pam. Please call us when you can so we can address this together. Jacob Amos, 252-633-4411 jacob.amos@riversidevehicles.com 

Alma Phelps's profile image
Alma Phelps 
7 years ago

Thank you Will Williams for making my dream of owning a SUV possible. When the dodge dealership in Greenville said it wasn't possible this dealership turned mountains. After 17 years of wanting a SUV I now own a 2019 Jeep Cherokee!! 

Business response:

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Jacob Amos, 252-633-4411 jacob.amos@riversidevehicles.com 

Frequently asked questions about Riverside Chrysler Jeep Dodge Ram Fiat

How is Riverside Chrysler Jeep Dodge Ram Fiat rated?

Riverside Chrysler Jeep Dodge Ram Fiat has a 4.6 star rating with 2,483 reviews. 

When is Riverside Chrysler Jeep Dodge Ram Fiat open?

Riverside Chrysler Jeep Dodge Ram Fiat is open now. It will close at 8:00 p.m.  

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