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Riverchase Motel

2.7

About this business

If you’re looking for a motel in Pigeon Forge, look no further than Riverchase Motel. While staying at Riverchase Motel, visitors can check out The Barking Boutique (0.3 mi) and All Sauced Up # 2 (0.7 mi), some of Pigeon Forge's top attractions. Rooms at Riverchase Hotel provide a flat screen TV, a refrigerator, and air conditioning, and getting online is easy, with free internet access available. In addition, Riverchase Motel offers a pool, which will help make your Pigeon Forge trip additionally gratifying. And, as a... read more

Location details

3709 Parkway, Pigeon Forge, TN, 37863, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.71,547 reviews
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Diane Boatwright Callahan's profile image
Diane Boatwright Callahan 
recommend  Recommended
4 years ago

Internet sux, when u have small kids they need their WiFi.. other than that great room. needs more detail on cleaning shower 🚿 tho. 

Teresa Ann's profile image
Teresa Ann 
4 years ago

Rude front desk that uses profanity towards not only adults but children. Filthy pool with poop in it and on wall. Can’t speak to a manager or find out who owner is to speak to them. Private messaged them and posted on Facebook page with still no reply. Email address is no good and toll free number on website just rings and rings with no answer. No one should stay here. 

Parrott Tracey's profile image
Parrott Tracey 
4 years ago

rude guest service. I have video of the proof. 

Parrott Tracey's profile image
Parrott Tracey 
4 years ago

rude guest service. I have video of the proof. I posted video on my profile. 

Tiffany Kate Miller's profile image
Tiffany Kate Miller 
5 years ago

starting off I'm a local, me and my SO just wanted a night away and we had both stayed here in our younger days. I called on Friday around 9 or 10 to see what they had available, the dude on the phone told me they had vacancy and the total would be around 130$ with tax and everything for one night. I made sure to ask if we could just put a card on file and pay for cash, and he said absolutely. COOL we pack up and head there. There's now a women and the front desk we go to book out room and get everything done til the payment... read more

Amanda Fleming's profile image
Amanda Fleming 
5 years ago

VERY RUDE AND HAD NO AIR!!!I come to the hotel to relax!!! we pay good money to stay! I call the guy in guest services to tell him it was very muggy in our room!!! he states there is nothing he can do about it! Says he cannot move us or call someone to come and fix it!!!! his name is Charles very rude!!! it is 90 degrees and we have to suffer in the heat!! with no cool air !!! mind you I left and left the air off to see if that would work we came back and turned it on it worked for 1 min and quit!!! very VERY POOR GUEST SERV... read more

Cheyenne Potter's profile image
Cheyenne Potter 
5 years ago

Worst hotel I have EVER stayed at in my life. Staff seen video of bed bugs crawling in our hotel room as well as actually coming into the room & seeing dead cockroaches. Yet stated “it’s okay the roaches are dead” & that they didn’t have bed bugs because the bug in the video has “antlers”. Refused a refund & were extremely rude. Rooms were unclean & bugs everywhere. My cousin laid down in the room prior to us seeing the bed bugs & got absolutely eat up. 

Cheyenne Potter's profile image
Cheyenne Potter 
5 years ago

Worst hotel I have EVER stayed at in my life. Staff seen video of bed bugs crawling in our hotel room as well as actually coming into the room & seeing dead cockroaches. Yet stated “it’s okay the roaches are dead” & that they didn’t have bed beds because the bug in the video has “antlers”. Refused a refund & were extremely rude. Rooms were unclean & bugs everywhere. My cousin laid down in the room prior to us seeing the bed bugs & for absolutely eat up. 

Ashley Williams's profile image
Ashley Williams 
5 years ago

DO NOT STAY HERE THEY HAVE BEDBUGS!!!! I showed them the video, they said it wasn’t bedbugs and would not give our money back!!!!! 

Frequently asked questions about Riverchase Motel

How is Riverchase Motel rated?

Riverchase Motel has a 2.7 star rating with 1,547 reviews. 

When is Riverchase Motel open?

Riverchase Motel is closed now. It will open at 9:00 a.m. 

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