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Riverchase Motel

2.7

About this business

If you’re looking for a motel in Pigeon Forge, look no further than Riverchase Motel. While staying at Riverchase Motel, visitors can check out The Barking Boutique (0.3 mi) and All Sauced Up # 2 (0.7 mi), some of Pigeon Forge's top attractions. Rooms at Riverchase Hotel provide a flat screen TV, a refrigerator, and air conditioning, and getting online is easy, with free internet access available. In addition, Riverchase Motel offers a pool, which will help make your Pigeon Forge trip additionally gratifying. And, as a... read more

Location details

3709 Parkway, Pigeon Forge, TN, 37863, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.71,547 reviews
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Kelly Barr's profile image
Kelly Barr 
4 years ago

rude staff, feces in baby pool, and kn pool deck. had to go through the better business bureau just to get a response from anyone! n cursed at me and in front of my children. 

Adam Church's profile image
Adam Church 
4 years ago

Bugs everywhere condom wrapper under the mattress, throw up under another mattress. Awful place never stay.....ever. Also double charged our card and wouldn’t give refund!!! 

Charles Robinette's profile image
Charles Robinette 
4 years ago

To start off with, wife had 4 rooms booked for our family weekend. Was told that although a card was needed to reserve the rooms, it wouldn’t be charged until we showed up since each room was to be paid by a different family member. Just before leaving out, wife noticed that ALL of the rooms had been charged to her account, nearly setting it up for some overdrafts! Upon arrival, after much discussion, we were assured that her account would be refunded for all of the rooms (I put our room on MY card during check in.) The desk... read more

Destiny Lee Lynch's profile image
Destiny Lee Lynch 
recommend  Recommended
4 years ago

we stayed with our kids, the pool is waaaaay chlorinated and gave us a headache but they had a blast. room was clean, staff was friendly, which i didnt expect due to the reviews but give it a shot once right? ill be staying again, my advice is ask for a spa tub its 10.00 more but i believe thats one of the reasons our room was different than those in the reviews too maybe? 

Barry Rhoads's profile image
Barry Rhoads 
4 years ago

Tried to reserve a room on line. Didn’t receive an email confirmation so I assumed there was no reservation. Got charged for a room I didn’t stay in. Called and spoke to the rudest human at the desk I have ever spoken with. Talking over me, interrupting, etc. She said she spoke to the manager then within 10 seconds told me the manager wasn’t available. Then she hung up on me. 

Kynadie Hancock's profile image
Kynadie Hancock 
4 years ago

Went and payed to stay here, left and noticed my daughter forgot her iPad, we went back urgently to get it and the room had been cleaned, the iPad was gone and the cleaning lady urgently “had to leave”. No one checked her bags or helped me any. 

Kurstin Carroll's profile image
Kurstin Carroll 
4 years ago

Outward appearance & lobby looked nice. Room was very musty/dingy smelling & feeling. Room at first glance appeared clean despite the smell. However, there was hair all over everything. Not one simple stray hair, I mean hair all over the beds and towels, sinks, shower. What appeared to be food was smeared on the bathroom door. Toilet was not clean. Indoor pool was absolutely disgusting. Water was very murky & there was green slime all over the sides. After buying our own personal cleaning products & attempting to shower my c... read more

Bertha Murphy's profile image
Bertha Murphy 
recommend  Recommended
4 years ago

Very nice place to stay would come back again 

Sharon Stoker's profile image
Sharon Stoker 
4 years ago

Worst motel on the parkway.. Cost 900 for 6 nights, our room stunk and had bugs. There was no where to park. We were told to park somewhere else and walk. Oh and 150 extra to park a car trailer in a field behind the motel. no ice and no cleaning service. 

Frequently asked questions about Riverchase Motel

How is Riverchase Motel rated?

Riverchase Motel has a 2.7 star rating with 1,547 reviews. 

When is Riverchase Motel open?

Riverchase Motel is closed now. It will open at 9:00 a.m. 

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