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River Terrace Resort & Convention Center

3.7

About this business

The perfect locale for a Great Smoky Mountains getaway, River Terrace Resort & Convention Center is a resort in Gatlinburg that offers easy access to Great Smoky Mountains National Park, Ripley's Aquarium of the Smokies and other downtown Gatlinburg attractions and outdoor recreational activities. Onsite amenities at River Terrace include Drafts Sports Grill and two heated outdoor pools (seasonal). In addition, a short trolley ride takes guests to the state-of-the-art Wild Bear Falls water park. 

Location details

240 River Rd, Gatlinburg, TN, 37738, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.74,117 reviews
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Lynn Hedgepath Shafer's profile image
Lynn Hedgepath Shafer 
8 years ago
Joyce Chartier's profile image
Joyce Chartier 
8 years ago
Hornsby Jennie's profile image
Hornsby Jennie 
8 years ago

The staff was very nice. The lobby is great. Its not real dirty but the beds were awful! The sheets didn't even fit the mattresses. One bed was like a rock and the other like laying a bed of springs. The soap in the room was ridiculous excuse for soap. It was gross. The pillows were awful. The shower looked dirty and had one of those old suction bath tub mats...gross. The room was very big and had a nice view of town. Room renovations were very very poorly done. Live and learn. Westgate isn't working for.comfort. room 7580 �... read more

Jeff Coley's profile image
Jeff Coley 
8 years ago

Great value we stay here often. On the river very close to strip. 

Angela Hand-Hoyle's profile image
Angela Hand-Hoyle 
8 years ago
Jamie Hullender's profile image
Jamie Hullender 
8 years ago

I really like that our room . It had a balcony overlooking town that was right on the creek . This would be the perfect place to stay on new year's eve. I could see the space needle from our bed . So you could lay in bed and watch the ball drop if you wanted . Very nice place . I would stay here again for sure 

Jay Young's profile image
Jay Young 
8 years ago

Wonderful view, nice size room and it was located steps away from Ripley's aquarium. 

Shelley McAlister Searcy's profile image
Shelley McAlister Searcy 
8 years ago

The pictures online are nothing what the rooms are really like. Pricey and the BEDS ARE AWFUL! Not a resort just a basic place with beds from the 50's to sleep on. The only thing this hotel has going for it is it's location. 

Lee Casey's profile image
Lee Casey 
8 years ago

Was expecting to be on the balcony next to the river, but those rooms were sold out to a group. You'd think as long as I've had our reservations that they would've saved AT LEAST 1 room. Ice machine for our building didn't work, had to go 2 buildings over. I guess at least we could see a little of the mountains & could walk to downtown...... 

Frequently asked questions about River Terrace Resort & Convention Center

How is River Terrace Resort & Convention Center rated?

River Terrace Resort & Convention Center has a 3.7 star rating with 4,117 reviews. 

When is River Terrace Resort & Convention Center open?

River Terrace Resort & Convention Center is closed now. It will open on Monday at 9:00 a.m. 

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