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Specialties Berkshire Hathaway Automotive is the fifth largest dealership group in the United States. It operates nationwide and sells various brands including Ford, Nissan, Chevrolet, Toyota, Honda, Kia, VW, Subaru, and more. The company is known for offering its customers the fullest experience and the most knowledgeable staff ready to provide accurate information and empower customers to make the best decisions when it comes to vehicles. Berkshire's automotive empire consists of more than 80 independently owned dealership... read more
1321 N Central Expy, Richardson, TX, 75080, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 4:00 p.m. |
My thoughts on recommendations. As the new car sales department i give it 5 stars and would recommend citizens to purchase a vehicle with the customer service provided by Jamal and Brian A-1. Now on the your service department, straight trash. Jeff the manager i applaud him for trying to figure out what was going on with my truck. Now let speak on angry Parrish or Parrish the service advisor. I came to retrieve my truck this morning around 0830 and since Jeff was not available I dealt with Parrish, from jump straight attitud... read more
friendly customers service I love my 2015 Chrysler 200 thank you for the repairs amazing job on my car thank you Ron and the crew fast service
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
I recently bought a car from Richardson Chrysler, Jeep, Dodge, Ram and I have to say it was hands down one of the best car dealership experiences i’ve ever had. The staff was extremely friendly and helpful. My salesman Hunter was easy to work with and got me the price I wanted on my car without issue. I told them what I wanted and they made it happen. When I arrived at the dealership they pulled the car up before I could even step out of mine. I have nothing but good things to say about everyone I worked with. I’ll definitel... read more
Business response:
Thank you for your positive feedback!
Hire a honest finance team. Your finance teams sales need to be audited for fraud activity. I guarantee you they are makings all sorts of money off of people with their lies
dont do buisness with these snakes
Business response:
Blake, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. Unfortunately, we are unable to find any record of your visit to our store. We hope that you will give us the opportunity to discuss this further with you. Please contact Jon Davis, our General Manager, at 855-971-8365 and we will do our best to make this better.
I have been in touch with 2 different sales people while trying to buy a new vehicle. The first sales person quoted me a price that was a thousand dollars over what was listed on cars.com. When I called him on it he tried to say it must have gone down overnight and he was working on a sales sheet from the day before but he honor the advertised price. Meanwhile a second person, a sales manager, emails independently of the first salesman and quotes a starting price higher than first guy and tells me he might lose his job but h... read more
Business response:
Billy, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact Jon Davis, our General Manager, at 855-971-8365 and we will do our best to make this better.
Acquire a new NEW CAR SALES MANAGER. Preferably one who respects the consumer and their intelligence.
Stop selling extended warranties that cost several thousand and then when it's needed the problem isn't covered and you charge for the diagnostic. 😡😡😡
I spoke to Danny through email and a phone call. Told him what I was looking to do and spend. I was tired of runarounds from other dealers. He shot me numbers over the phone and we got where we needed to be. We went to the dealership that evening and drove home in our new truck. Brian and Murphy helped us at the dealership and all the numbers were exactly what Danny had told me. All of them were great to work with. Go see Murphy if you need a vehicle, super nice guy and very knowledgeable!
Business response:
Thank you for your positive feedback!
Richardson Chrysler Jeep Dodge Ram has a 4.2 star rating with 3,777 reviews.
Richardson Chrysler Jeep Dodge Ram is open now. It will close at 9:00 p.m.
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