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Richardson Buick-Cadillac-GMC Truck

4.5

About this business

We are a new and used Automotive Dealership, Service Shop, and Body Shop in Dubuque, Iowa who sells Honda, Buick, GMC, and Cadillac. The Richardson family has been serving Dubuque and the surrounding area since 1958, and is currently on the 3rd generation dealer principle. Two free oil changes & tire rotations with every vehicle purchase, exceptional customer service with the reviews to back it, and a magnitude of experienced employees are just a few reasons to bring your vehicle needs to us! We have a vehicle for everyone f... read more

Location details

5400 Westside Dr, Dubuque, IA, 52003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.51,423 reviews
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Steve Olson's profile image
Steve Olson 
recommend  Recommended
6 years ago

Highly recommended Richardson Motors for anyone looking for a new vehicle. Worked with Sam Weber over the last couple days and today went and picked up my new 2019 accord. Sam was easy to work with great communication and a friendly attitude. I drove an hour and a half to get my vehicle and after today it was worth it and will do it again next time. 

Jacqueline Arensdorf's profile image
Jacqueline Arensdorf 
recommend  Recommended
6 years ago

We just purchased a new Honda Pilot and are extremely satisfied with the service that Richardson and our salesman, Vern, provided. We felt comfortable and confident with the process. Thank you for the great experience! 

Coral Dannatt's profile image
Coral Dannatt 
recommend  Recommended
6 years ago

Very professional and courteous staff. My Sales Rep made me feel comfortable in making my decision. Have been absolutely loving my new Honda CR-V! If you’re in the market for a car, call up Doc. 👍🏼 

Business response:

Thank you for the recommendation, Coral, and congratulations on the CR-V! We'll pass the good word on to Scott (Doc) and the rest of the team. 

Mary Kenyon's profile image
Mary Kenyon 
6 years ago
Mary Kenyon's profile image
Mary Kenyon 
6 years ago
Mary Kenyon's profile image
Mary Kenyon 
6 years ago

As a widow on a tight budget, I spent two weeks working on a car deal with a wonderful young man, Vern, who I highly recommend if you want an honest, trustworthy salesman. That said, after I was quoted a price and informed I could purchase the car the next day after a blower motor was repaired, someone in upper sales management sold it to another customer in Vern's absence! After it had been promised to me! The owner didn't even bother to reply to my email and there was no apology forthcoming from the underhanded salesperson... read more

Chad Weirup's profile image
Chad Weirup 
6 years ago
Chad Weirup's profile image
Chad Weirup 
6 years ago

We purchased a 2014 Honda Pilot. We even purchased the extended warranty. One day, my wife went out and tue car was completely dead. I used a voltage tester to chek the voltage I was getting 3.25 volts. I charged tue battery and retested it. The battery was was fine. I then started the car and tested the voltage on the charging system. I was getting 11.25 volts at idle. I knew that was less than the 12 minimum needed to run the car and that would mean that the battery was going to be constantly loosing charge. I called Richa... read more

Business response:

Hi Chad, thank you for the honest feedback. Batteries and other electronics can be fickle things, which makes it tough to appease a warranty company if we can't produce a failed part via testing. Regardless, we're sorry you're going through this trouble and wish the diagnosis could be more convenient for you. We'd be glad to re-test the vehicle in its inoperable state to get the issue narrowed down, fixed, and get you back on the road. 

Jill Mitchell Katuin's profile image
Jill Mitchell Katuin 
6 years ago

Frequently asked questions about Richardson Buick-Cadillac-GMC Truck

How is Richardson Buick-Cadillac-GMC Truck rated?

Richardson Buick-Cadillac-GMC Truck has a 4.5 star rating with 1,423 reviews. 

When is Richardson Buick-Cadillac-GMC Truck open?

Richardson Buick-Cadillac-GMC Truck is closed now. It will open at 9:00 a.m. 

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