This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Richard Olstein, MD
- Cardiologists
- Harker Heights, TX
About this business
Location details
800 West Central Texas Expressway, Ste 355, Harker Heights, TX, 76548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Olstien listens carefully and is able to understand and to respond appropriately
I am leaving Dr Carlino, I was having heart problems while I was out of town and the office staff was extremely rude. I was not able to get help. I called over 5 times and each time they kept putting me in hold and giving me ultimatums . on the last attempt the front dest tells the nurse untruths then the nurse calls back unwilling to help. Very unking and unprofessional staff, I hope Dr Carlino changes offices staff becuase several of us are leaving him because of the office and nurse staff.
Dr. Goswami was very cordial and personable. He asked 'how i was feeling', prioritizing and validating my concerns before considering any protocol orprocedures if warranted. He clearly communicates well with a compassionate bedside manner!His demeanor exudes a distinguished air of prominence.I would never seek a second opinion!
Dr Carlino is very responsive.I have submitted a couple of times my medical device data …which they reviewed and responded within a short time.He is very friendly and listens very carefully, answers all my questions, concerns, observations and rationale so I can make informed medical decisions for anything that effects my heart health.I appreciate the care and concern they continually demonstrate.
He always take good care of me
Listens well and answers questions clearly
Seeing Dr Crimmins is fine however getting test results is impossible. I’ve had two different test done and each time I was NOT notified of results until I had an appointment (4 months after test). No messages on the mychart apps nor thru telephone calls. The results are printed on the my chart app but I don’t understand these results.
Dr. Olstein has excellent communication skills. We discuss my issues and then he offers sound medical advice. I always enjoy my visits because they are productive and very pleasant.
I cannot change an appointment or discuss anything without going through the EXTREMELY rude receptionist who continuously puts me on hold and treats me like dirt. I will not return to this good doctor due to her!! I couldn’t even change my appointment without her putting me on hold AGAIN for 20 minutes and I really tried to be calm, nice and polite but she pushed me to my edge. She should not be on Dr Carlino’s staff!!
Business response:
Our team truly values this feedback, and we are very sorry for the negative impression our office left. Please contact our office manager, Tina Flores, so that we may work to make the situation better. Thank you.
Frequently asked questions about Richard Olstein, MD
How is Richard Olstein, MD rated?
Richard Olstein, MD has a 5 star rating with 118 reviews.
When is Richard Olstein, MD open?
Richard Olstein, MD is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com