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RG&E

2.0

About this business

Location details

89 East Avenue, Rochester, NY, 14604, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.01,101 reviews
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Scott Grayko's profile image
Scott Grayko 
7 years ago

Totally unprepared to fix the problems with outdated equipment But still expect that bill to be paid. My be My bank account will have an outage 

Mara HW's profile image
Mara HW 
7 years ago

Thank you to RG&E and to all the utility workers for working so hard to restore power in the area. 

Dawn Jordan's profile image
Dawn Jordan 
7 years ago

Horrible company. Have been without power 4 days now, and cannot even get an update. I just want an update, but as far as I know, they don't even know this street is without power. Incompetents. 

Tim Dalrymple's profile image
Tim Dalrymple 
7 years ago

These people are useless !!!!!!!!!!!!!!!!!!!!!!!!! 

Tano Beardsley's profile image
Tano Beardsley 
7 years ago
Lindsay BC's profile image
Lindsay BC 
7 years ago
Jim Salomone's profile image
Jim Salomone 
7 years ago

Horrible storm,YES. But RGE's inability to properly keep customers notified of the restoration process is even more horrible. 

Luke Pomilio's profile image
Luke Pomilio 
7 years ago

Constant power outages. A negligent amount of time taken to restore power. Report them to the DPS. This is a public service that is NOT dependable. Take pictures of 5+ workers doing nothing, it's evidence! 

Andrew Zeller's profile image
Andrew Zeller 
7 years ago

Overcharges, doesn't update their crappy power lines to be ready for the weather (which Rochester can get really bad weather), doesn't tell anyone when things will be fixed, days without power, haven't seen a single utility crew in the E. Henrietta or W. Henrietta rd area, etc. Utter garbage, this is why foreign companies shouldn't get to own local utility companies. Corporate America continues to screw the average American. We need a town/city hall meeting to talk about how we can either fix this problem by removing RG&E an... read more

Frequently asked questions about RG&E

How is RG&E rated?

RG&E has a 2 star rating with 1,101 reviews. 

When is RG&E open?

RG&E is open now. It will close at 5:00 p.m.  

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