This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Retriever Towing Inc
- Towing
- Portland, OR
About this business
Location details
1551 NW Quimby St, Portland, OR, 97209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
thieves who say that they're heroes compare themselves to police and firefighters
stop predatorily stealing people's vehicles
Very rude staff. Waiting three weeks for a receipt, and no response. Call someplace else if you have a choice.
They took my car by mistake, and they were so rude. Also threaten to sue me and add high fees if i didn’t calm down. I didn’t do NOTHING wrong AT ALL. But don’t argue with them because I was told by the owner they have a lot money and lawyers that they’ve never lost a case not even the State can get them.
Business response:
Ms Stubblefield if you would like to email us your plate and date of the tow we will be happy to look into this. Please email us at Complaints@RetrieverTowing.com. Since I am the owner and I know I never talked to you the other claims you made are incorrect, nor would I ever say such a thing. All lots and phones are recorded. In addition our driver wear Body cams. If we need to research something we can. If we tow a car and cannot legally stand by it it is policy to refund it.
Horrible company. You illegally towed my mother's car and she found out when a different driver was returning it. The driver who returned it apologized but that changes nothing. I want answers!
Business response:
Mr Wittecar please provide us a plate of the vehicle and the time and date of the tow. We will look into this for you. Send to Compalins@RetrieverTowing.com.
Illegal tow which I have filed a complaint with the attorney general. My vehicle was NOT hooked up and I WAS present here is the law If you are present at the time of the tow and the hookup is not complete, the tower must release the vehicle at no charge. If the hookup is complete, they may charge a hookup fee, but not the price of a tow. A hook up is complete when the tow truck is capable of leaving with the vehicle, even if the tow truck operator is still
Hello, my name is Dena Bach. I am a resident at the Alvista 23 apartments in gresham. This morning I returned from work to find my other vehicle towed. I'm furious if I am being honest. My parking permit was absolutely visible and current (as I said I am a resident). When I called your business to find out as to why it was towed I was given the run around. Sat on hold for 25 mins to be "accidently" hung up on, called again was told that I could bring in something from the apartments saying my pass is valid and have my car fo... read more
Business response:
Nikole Please go to Retrievertowing.com a Manager will look into this for you. You don't have any info on the car for me to look up anything for you.
Towed my car from my own neighborhood. And hung up on me when I called to ask when I could come get it
Business response:
We would be happy to research it and provide answers for you if you want to go to RetrieverTowing.com or you can make hit and run comments online with no details. We do not tow anything with out being requested or violating parking rules.
They towed my car from a valid guest parking spot, and are charging me $330 to get it within 24 hours of it being towed. They told me the entire property is permit only when it clearly states in the resident lease that guest parking is available where I parked.
Frequently asked questions about Retriever Towing Inc
How is Retriever Towing Inc rated?
Retriever Towing Inc has a 1.8 star rating with 741 reviews.
When is Retriever Towing Inc open?
Retriever Towing Inc is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com