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Renewal By Andersen of Knoxville

4.8

About this business

For quality windows in Knoxville and the surrounding areas, turn to Renewal by Andersen® of Knoxville, your exclusive local Renewal by Andersen representative. We offer a wide selection of durable, energy efficient replacement windows and doors, tailoring each project to the individual needs of the homeowner. Renewal by Andersen has replaced more than two million windows. You can count on us to do the job right with a respectful approach and professionalism you’d expect from an industry leader. 

Location details

1828 Midpark Rd G, Suite G, Knoxville, TN, 37921, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.81,908 reviews
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Ralph Kay Beeler's profile image
Ralph Kay Beeler 
recommend  Recommended
4 years ago

Very professional! Arrived on time and completed their job in the time stated. Would recommend to anyone. 

Business response:

Ralph, thank you so much for the recommendation! Please never hesitate to call us if you need anything - we're always here for you 🙂 

Phyllis Brown's profile image
Phyllis Brown 
4 years ago

they tell you lies. we have fixed glass In our house and were told it would not cover wood on inside. when they brought the windows it came all way to inside covering our wood we spent hundreds of dollars. now they are going to charge us 25 percent of entire window cost for nothing. their salesman are liars. do not believe anything they say. Russell Edwards was our salesman. we explained that we did not want the window to cover wood on inside. when window was brought out it was 4 3/4. inches wide and would cover up all of wo... read more

Business response:

Phyllis, I'm sorry to hear about your experience.We take reviews and input seriously and I will make sure to get your comments to the team so that they can look into your comments and get to the bottom of your concerns. My apologies again. 

Harvey Brown's profile image
Harvey Brown 
recommend  Recommended
4 years ago

As of now we have 9 Renewal by Andersen windows. The only word to describe the product is “awesome.” But beyond that, you not only get an awesome product, you get a full A team bringing their best game into every interaction. From sales, to scheduling, to installation...even clean-up, I could not be happier. Highly recommended. 

Cheryl Balint's profile image
Cheryl Balint 
recommend  Recommended
4 years ago

RBA were timely, very professional, have answered questions & addressed any concerns I had. Very easy to work with. Follow up with Andrew went well. He brought a missing piece & made small adjustments to the hinges in the doors. I couldn't be happier. I will say for the money, these doors & windows should last for years! 

Business response:

Cheryl, we're delighted to hear how happy you are with the team, the process and the product. Thank you so much for trusting us with your home and welcome to the Renewal family! 🙂 

Vic Lollar's profile image
Vic Lollar 
recommend  Recommended
4 years ago

Very professional employees 

Susie Greenfield Frost's profile image
Susie Greenfield Frost 
recommend  Recommended
5 years ago

Great Experience! Love my new sliding door! I feel safer and it’s Beautiful. Extremely professional installers. Extremely professional sales people. I can’t say enough good things about this company. 

Business response:

Susie, looks awesome! Thank you for trusting your home to us and we're delighted to hear how happy you are! :) 

Thomas Stum's profile image
Thomas Stum 
5 years ago

Followup to questions regarding warranty coverage. At best this is a haphazard approach to customer service after the sale. it took nine months to even get in touch with someone who expressed an interest in my questions and then they broke their promise to get back to me. l would not recommend RBA to anyone. Their business model seems to be built on divide and conquer....make the sale then jump ship. Such a disservice to prey on the public, then disappear into the woodwork. Next time I'll tell you how l really feel! 

Business response:

Thomas, I'm sorry to hear about your issues. I wanted to look into this for you but I have been unable to locate your information in our database for your order based on your Facebook username. Could you please private message me with the name on the order and the zip code of your home? Thank you in advance and my apologies again. 

Thomas Stum's profile image
Thomas Stum 
5 years ago
Terry Ann Fritchman's profile image
Terry Ann Fritchman 
recommend  Recommended
5 years ago

Our installers were here in time, did a professional job and were thoughtful and a joy to have complete this job. 

Frequently asked questions about Renewal By Andersen of Knoxville

How is Renewal By Andersen of Knoxville rated?

Renewal By Andersen of Knoxville has a 4.8 star rating with 1,908 reviews. 

When is Renewal By Andersen of Knoxville open?

Renewal By Andersen of Knoxville is closed now. It will open at 9:00 a.m. 

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