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Rejuvenation
- Retail
- Portland, OR
About this business
Located at the corner of Southeast Grand Avenue and Taylor, our Portland store occupies the ground floor of the historic c. 1905 Neustadter Building. You'll find 12,000 square feet of lighting, hardware, furniture, and rugs, along with one-of-a-kind salvage and restored antiques.
Location details
1100 SE Grand Ave, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I received a tablecloth as a Christmas gift. It was purchased at Williams-Sonoma. Since the tablecloth was too big for my table I tried to exchange it for a smaller size. I provided the receipt from the sender of the gift. Not only would they not let me exchange it for a smaller size they would not give me a store credit. I reached out to their "customer service" but that was a waste of time. I have purchased many items from Williams-Sonoma in the past. After this experience they have lost me as a customer.
HORRIBLE business practices abound. Case in point, our purchase on DEC 11, 2020: we bought the Big Daddy bedroom set (6 drawer dresser, bed w/ headboard, two nightstands) for around $5000 all-told. All were shown as "In stock", with delivery estimate of DEC 18-24. Within MINUTES of submitting the order, we received an email saying the $1800 bed/headboard was back-ordered with a new estimated delivery date of JAN 5-19. We immediately called Pottery Barn to cancel the order, and were told we're *couldn't* cancel!! Today, JAN 1... read more
Ordered a bedroom set for my son in October. Because were expecting our second kid next March and my son has to move to a different room by then. The delivery date kept being postponed and now it says Feb17! If it delays again my daughter will arrive. I dont even know how to handle the situation then. This is the worst furniture company Ive ever encounter. My customized *********** furnitures arrived on time every single time. What is happening in PBK? Ridiculous! Totally unreliable.
It’s been 4 months since our order was placed. Card was charged and delivery date keeps changing. Will not stop until every review page has my review so people realize that you are a bunch of thieves. DO NOT BUY IF YOU WANT YOUR FURNITURE IN 2021. Placed order back in 2020!!
Ordered a pan on Dec 28. It still has not even processed for shipping and I am due to move in 2 days. They have given me such a hard time about it. I have requested a cancellation numerous times over the past week and I keep getting conflicting stories. Everyone who was supposed to put in a cancellation request to the vendor has only done a request for information. I have called, emailed, spent countless hours going back and forth with them. First I was told it would take 3-5 days, then 7-10. In any case, I should not have t... read more
Ordered an "in-stock" coffee table on October 23rd. Card was charged immediately, of course. No table has been shipped and it is now January 13th. After multiple contacts with customer service, they have no expectations of when this thing will be shipped, can't cancel the order, can't refund my money "because of the status it is in". They would like for me to wait until it eventually gets shipped and then return it...but when will it ship? They have no idea. Is it backordered? Not according to them. It's ridiculous.
I ordered a 2-tier bento box from Williams Sonoma on 11/18 for a Christmas gift. When the item arrived, it was only 1 tier. Customer service apologized & sent me a shipping label so I sent it back, waited about a month, and again received only 1 tier. Obviously, customer service was overwhelmed in mid December, but two of the agents flat out did not read my email and sent me a generic response about USPS shipping issues. Their customer service is structured in a way that you don't have one person helping you the whole time, ... read more
I was on the phone with Pottery Barn for one hour and twenty minutes; my issue still hasnt been resolved. I ordered furniture in September, it still hasnt shipped and Pottery Barn is unable to process a refund. I spoke with ****** for one hour and four minutes, she transferred me to her Lead Aundrelle. I spoke with her for 16 minutes only to find out she would not be able to help either. When I asked if I could speak with her supervisor she initially told me that she did not have a supervisor, after I pointed out how ridicul... read more
Worst and most incompetent company Ive ever encountered. Ordered a very expensive custom made chair in April 2020. Credit card via PayPal was charged in May 202. Delivery was cancelled no less than 3 times with absolutely no warning; when I called ***************** ********************** either said they didnt know what happened or blamed the furniture department, claiming they had no control. After months of complaints of taking off work to receive my delivery that never happened, I finally received the chair in August 2020... read more
Frequently asked questions about Rejuvenation
How is Rejuvenation rated?
Rejuvenation has a 1.5 star rating with 1,101 reviews.
When is Rejuvenation open?
Rejuvenation is closed now. It will open at 10:00 a.m.
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