Regions Bank

Rachel V 

on BBB

2 years ago

Absolutely abysmal service. Regions bank corporation does not know what they are doing or how to finance the loans that they offer. I was selling a car to a friend who got pre-approved for financing through regions and the process was completely awful with no communication. 1. Two weeks after being pre-approved and attempting to initiate closing, we had heard NOTHING from regions. We (the purchaser and myself) tried calling and emailing multiple times over several days to get in touch with underwriting and were told that in ... read more

Scarlet R 

on BBB

2 years ago

They require that you call them for your payoff amount yet will not answer the phone. I want to pay off my loan! 

Charles A 

on BBB

2 years ago

Contacted this company via the webform on their website. I received multiple emails with in minutes requesting information about my company. I responded by asking for further information about the contractor financing options and requirements. I received a response ***************************** stating the following. "Alright it sounds like we arent going to be a good fit for you then." This feels like a complete scam! Beware of internet predators/scams! When a company refuses to give you information about their products. Ru... read more

Warren B 

on BBB

2 years ago

Totally clueless in dealing with foreign checks of bigger amounts >25000. So far it is 7 weeks, and still not a plausible explanation as to why. No idea if this is my branch, or the bank that is at fault. 

Maegan L. 

on BBB

2 years ago

This bank is a joke. I signed up online over a week ago for a checking and savings account. Got the email I was approved. Great! Then was told by the online customer support chat rep that a card was being mailed to me. Fast forward a week- still no debit. I messaged again and was assured it was on its way. Today, my direct deposit hits- STILL no card. I attempt to pay my bills via bank account number/routing number. Denied, denied, denied. So I AGAIN contact customer support where I am told to go into a branch for my card an... read more

Amanda G 

on BBB

2 years ago

Every time I use the drive thru, it is a minimum of 30 minutes to process a transaction. For example, today (which I understand is the 3rd of the month and busy) I was the 4th car in line in the 1st lane. 43 minutes later, I finally made it to the window and was told it would be a few more minutes. How does getting to the bank over an hour before having to be at work and still worrying I'm going to be late make sense?? ****** (the teller) is slower than molasses. Regions has gotten so focused on sales and their system is so ... read more

Faye M 

on BBB

2 years ago

Paid bill off. Credit report still showing I owe them. 

Denise M. 

on BBB

2 years ago

Regions Bank, specifically the ********, ** location, but the Regions Bank Corporation in and of itself is horrible. Let me preface this review by stating that both my parents, several of my friends, and even my son left Regions bank years ago due to their blatant incompetence and lack of quality service for all of their customers. They deliberately have fraudulent practices with no shame or remorse. I recently deposited a check into my Regions account. At the time of the deposit, I was given a written contract that detailed... read more

Jeremiah W 

on BBB

2 years ago

Regions is over a loan Im working with the clients Im working with for a new home build. Im the *** On the job. She has lied several times about the way we would move forward. She had told me she would accept certain documentation only to later change her mind to not accept it. Which caused major problems. She is not cut out for the job she has and should be a teller and nothing more. In her position one should never lie and cause problems between the home owner and the builder. Basically if you speak your mind to her she wi... read more