Regions Bank

sharlene a 

on BBB

2 years ago

I received three offers for a home loan which according to the email it was pre-qualified loan up to $250*000* My home is valued at $426*000 and I owe $118*000. That would give me at least $300*00. I only wanted $25*000 for ******************************************************* only $21900 for 15 years. I rejected their offer. But then* they sent me a letter stating that i have poor credit. I have a score of 820. Plus* I have never been late for any loan. Never. They are treating me like i am fraudulent person. I have never... read more

Kent W 

on BBB

2 years ago

Outragious attitude regarding non sufficient funds fees, will not refund them. 

Denise O 

on BBB

2 years ago

My client has a solar panel loan with this company and its been a nightmare trying to get anyone to help. We have a buyer trying to assume to debt and its taken us over a month to get a decision. They make it impossible to get anything accomplished and theyre definitely just looking out for themselves. We are currently going on three weeks since the buyer last submitted any updated income documentation and we still dont have a decision. 

Matthew S 

on BBB

2 years ago

I would give a negative star if it was available. This bank decided because I had overdraft protection and had to use it a couple of times over the past six months that when I deposited a large check that they were going to place a hold on this check. now it is standard practice for a check that is large to have a hold on it. However, when they said it was going to be released, they changed their minds and moved the date out by another week. I had to cashed in some stocks to pay for an emergency repair at my house and was ne... read more

Dakota W 

on BBB

2 years ago

Why does my branch tell me they have no fraud department? They cant lock my card when I call them to tell them someone is charging my account over and over they tell me I have to come into the branch? I work 6 am to 6pm the branch is closed Im out $248 and they still wont help me its been a week, unless I come inside the branch. Year 2023, and like the ****s, I have to take time off work lose a day of pay and get in trouble to secure my money? You should be more forthcoming to new account holders and provide them with this i... read more

HP T 

on BBB

2 years ago

This so-called "bank" is beyond predatory and sleazy. They have some of the worst customer service I've ever encountered. No one answers their phones, calls back using their voicemail or "callback" feature. For days I've tried to get in contact, and it ************'s hold feature and nothing. No one. Their website provides no information on your loan at all. No balance, no interest, no loan documentation. The only thing you can do is make a payment or view history of payments. I'm not even sure how that's legal. Avoid at all... read more

Elsa V 

on BBB

2 years ago

I was contacted by an associate named *****************************. For the third time I was told that I needed to provide proof of ID and physical address. I did that again with this different employee only to see later that he had changed my mailing address instead of the physical address. I dont know where the bank finds this type of individuals, but actually could not see my concern about having a wrong address used as a mailing address. Too basic to spend that much time on the story. Even though I provided ************... read more

Dr. Dee G 

on BBB

2 years ago

This is the worst bank you could ever trust with your hard earned money. My credit score was low because I didnt have any debt . I applied for a secured card and gave my self a ***** credit limit . I opened a savings account to secure the ***** . I wanted to use it on my business trip and car rentals. Every time Ive swiped it would decline and would not allow payments to process. I closed the account a year later it took 3 month with excessive calls about where is my ***** . Not one time was I able to use the card after I cl... read more

AMANDA M 

on BBB

2 years ago

I contacted them and told them I was in an accident and unable to work or pay. I requested some type of leniency until i got back on my feet but they refused to work with me. When I didn't pay, they put it in default and are demanding the full sum...$29,000. If I couldn't make the $250 a month payment, how do they expect me to come up with $29,000?! I'm not asking for anything more than for them to work with me a little bit. My mortgage company, car loan institution and everyone else under the sun has worked me with after I ... read more