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At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more
925 Bartow Road, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:30 a.m. to 7:00 p.m. | |
Sun | Closed |
Friendly and efficient. Done in time he said it would take. Answered questions. Thank you.
Very attentive and I meant to place a 5 for experience Very welcoming and informative, I appreciated the explanation of the process. I was thankful to the care and detail of my vehicle service
Okay ? ? Okay They fixed my problem in a very timely manner. Thank you Okay
Misty is knowledgeable caring and thoughtful she makes customer service excellent Misty is the best
I recently bought my new Kia Carnival and received your survey. I was all prepared to tell you about what great service I received from Regal Kia in Lakeland. But it asked what other dealer I’d visited and why I didn’t buy from them. I didn’t get to tell you how pleased I was with our salesman Giovani from Honda Regal where we started. He was able to drive us there in a new odyssey so we could compare it to the carnival. He introduced us to Greg and Chris the general manager who were knowledgeable and friendly. As they were ... read more
Business response:
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Regal. We look forward to serving you for many years to come!
88$ for an oil change? I almost fell over when presented with bill. Oil change Not for a truck or large SUV but for an old Kia soul also not expensive oil used. Own a large RV also & have never paid the price per oil change that Regal Kia is charging Needless to say I can assure you that I will Never have my oil changed at Regal Kia again!
The 30k maintenance was done + alignment check that I requested. Work was done reasonable quick /fair cost. I've had all my maintenance work done here by their great team.
Business response:
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.
It was very pleasant It was pleasant and very Jonathan was very respectful and considerate
Curious and professional, easy and simple to use Could have been a bit more informative before the work was done
Regal Lakeland has a 4.6 star rating with 13,008 reviews.
Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m.
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