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At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more
925 Bartow Road, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:30 a.m. to 7:00 p.m. | |
Sun | Closed |
Request the salesman Orlando. He'll give you a great deal. He made the process simple. The entire staff was professional. They took good care of me. I'm extremely satisfied with the customer service here.
Kelsey has great customer service and always looks out for customers needs She is awesome
Business response:
Being described as "awesome" speaks volumes about Kelsey's dedication and commitment to providing excellent service. Kudos to Kelsey for her outstanding efforts in looking out for customers and making their experiences memorable. Thank you for sharing your positive feedback about her!
Quick, efficient & easy to work with. Misty is the best! Misty is the best service advisor.
Business response:
It's fantastic to hear that you've had such a positive experience with Misty at Regal Kia. Quick, efficient, and easy-to-work-with service advisors can make all the difference when it comes to vehicle maintenance. It's clear that Misty's dedication and professionalism have left a lasting impression on you.
Very professional and courteous service I always trust Regal Kia to do the big jobs right
Business response:
It's wonderful to hear that you've had such positive experiences with Regal Kia. Trust and reliability are crucial when it comes to vehicle maintenance and service, and it's great to know that you feel confident in their ability to handle big jobs properly.
5 My experience is good, I felt like family, they helped me a lot to be able to have the car that I liked
Business response:
We're delighted to hear that you had such a positive experience with us at Regal Kia! Making our customers feel like family and providing the support needed to find the right car is our goal, and we're thrilled that we could assist you in acquiring the car you liked.
It was great due to Alberto Alberto really helped me figure out what would best fit me and my family
Business response:
I'm glad to hear that Alberto provided you with excellent assistance and helped you find a vehicle that suits your needs and those of your family. We strive to ensure that our customers have a positive experience, and it's always rewarding to receive feedback like yours.
Keep the good work. I was satisfied with the service ., coming on time enjoy my coffee and leave in 35 ,45 minutes happy.yes I will recommend any friends to come to Régal Kia.
Business response:
Thank you for your positive feedback! I'm glad to hear that you were satisfied with the service at Regal Kia. It's always nice to enjoy a coffee while waiting for your service, and leaving within a reasonable time frame adds to the convenience.
Great service and follow up with what I needed done. And I got my car back in a timely manner
The service was done very quickly! Jonathan kept me up on everything that was going on with my car and let me know how it would work for something that could not be done. He was very helpful and nice.
Business response:
The service was done very quickly! Jonathan kept me up on everything that was going on with my car and let me know how it would work for something that could not be done. He was very helpful and nice
Regal Lakeland has a 4.6 star rating with 13,008 reviews.
Regal Lakeland is open now. It will close at 7:00 p.m.
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