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At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more
925 Bartow Road, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:30 a.m. to 7:00 p.m. | |
Sun | Closed |
Absolutely perfect, very professional. What else can I say, I've been dealing with Gorge for almost 8 years now and he has been extremely focused and has always been great.
Business response:
It's wonderful to hear that you've had such a positive and longstanding relationship with Jorge! Building a relationship with a professional and focused individual like Jorge over eight years speaks volumes about the quality of service and commitment he provides to his customers. Thank you!
Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent
Business response:
Thank you!
My go to dealer. We've had 4 Kias, 3 bought from Regal. We always bring them to Regal for service. I feel they are trustworthy and always take the time to solve my problems.
Business response:
Thank you so much for your continued loyalty and trust in Regal Kia! We truly appreciate your support and are grateful for the opportunity to serve you and your family over the years. Knowing that we are your go-to dealer and service center means the world to us. Your satisfaction and confidence in our dealership mean everything to us, and we look forward to continuing to exceed your expectations with each visit.
This service appt went well. Everything was taken care of same day and I was able to use the shuttle.
Business response:
I'm glad to hear that your recent service appointment went well! It's always a positive experience when everything is taken care of promptly and efficiently on the same day. Additionally, the availability of a shuttle service is convenient and adds to a smooth customer experience, allowing you to continue with your day while your vehicle is being serviced.
Me sentí súper bien atendido por génessi gracias por tener en la compañía persona tan eficientes como ella. Muchas gracias
Business response:
Gracias!
Great customer service with a smile and very knowledgeable staff.kept me up to date on everything and service done quickly. Would recommend Kia service department to anyone.
Business response:
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience at our Kia service department. We're delighted that our staff's knowledge and efficiency, along with their friendly demeanor, made your visit enjoyable and hassle-free. Your satisfaction means everything to us.
I was not greeted at my car. And no new recommendations was giving to me about my car
Business response:
Thank you for taking the time to provide feedback regarding your recent visit. We apologize for any inconvenience caused by the lack of greeting upon your arrival. Providing excellent customer service is our top priority, and we regret falling short of your expectations in this instance. Your feedback is invaluable to us as we continuously strive to improve our services.
This dealership is very well kept, and the employees make the buying process very simple. Dave especially, who worked with me, and we were able to find a reasonable price for my vehicle. Pablo was also helpful in the aspects of the tech information pertaining to the vehicle.
Business response:
Thank you for taking the time to share your experience with us! We're delighted to hear that our team made your buying process seamless.
Willy by far was the best salesman I have ever had. Everything about our buying experience was above and beyond. Regal was able to give me the deal I was looking for.
Business response:
Thank you so much for your glowing review! We're absolutely thrilled to hear that Willy provided you with the best sales experience you've ever had and that your buying experience with us exceeded your expectations.
Regal Lakeland has a 4.6 star rating with 13,008 reviews.
Regal Lakeland is open now. It will close at 7:00 p.m.
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