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At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more
925 Bartow Road, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:30 a.m. to 7:00 p.m. | |
Sun | Closed |
My salesman, Shane Murphy, was exceptional. He was very knowledgeable about the car and with no high pressure. It was a pleasure working with such a kind, helpful and congenial young man. I am a widow and this is the first time I’ve bought a car by myself. Shane made it so easy.
Working with the sales department on getting my car was amazing. Willie sat down with me and worked on getting me within the amount I had to work with, and was able to get me an amazing deal on my car. I would definitely recommend Regal to anyone looking to buy a new or used car.
Fast service and great job on explaining my bill. Great customer service Friendly and clean atmosphere
I was greeted by Misty when I came into the service drive. I was updated via text message by Misty when the car was ready. It was a great process.
What an amazing experience. A big shout out to Willy Moreira. He went above and beyond and got me and my wife exactly the vehicle we needed. This is the first time I’ve had the best experience at a dealership and it was all thanks to him. Highly recommend to ask for Willy when you stop by. At Regal Kia or the neighboring regal dealerships. Will be referring friends and family over to Willy
Long wait, little communication, and don’t inform you when your vehicle is ready. Will leave you sitting until you ask.
Offered a shuttle car to bring me home while doing the recalls on my KIA. They notified me of other things that needed to be serviced. I chose to complete the other things while they had my car.
Business response:
It's great to hear that the dealership offered a shuttle service to bring you home while your KIA was being serviced for recalls. Your satisfaction is our priority, and we're grateful for the opportunity to serve you.
Excellent they were very professional and took very good care of me The best service
Business response:
Very good service I was very pleased with the way I was treated
They were very professional and really made sure they accommodate my needs I would do business again
Business response:
We're thrilled to hear that our team provided you with professional service and went out of their way to accommodate your needs. Thank you for sharing your positive experience with us!
Regal Lakeland has a 4.6 star rating with 13,008 reviews.
Regal Lakeland is open now. It will close at 7:00 p.m.
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