This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Follow up I was treated with courtesy and respect. The staff was knowledgeable. My car was worked on in a timely manner and I was treated well. The amenities was great
Business response:
Thank you!
Oil change and inspection Great service center! Todd Tripp’ Service Rep very professional and customer service oriented. Enjoy time spent at Regal Kia shop. Service Mgr Jeff Soloj very helpful taking the time and providing service info!
Business response:
Thank you!!
Re-fix hanging mirror Being first time user of the service dept,I was greeted immediately and my problem handled t.o my satisfaction. As it would take several hours to fix they had a shuttle take me home and pick me up later in the day to retun. me to the desler ship to pick up my car?
Full service I took a car I inherited in to have it looked at and see what it needed worked on as I was sure my parents hadn’t done anything more than change the oil. Mind you, this is a 16 year old car and I figured it was going to cost me a fortune to get it “fixed up”. Well it wasn’t cheap, but it was reasonable for the work that needed to be done. Not only that, they did the work quickly and kept me informed along the way. Jorge was my service advisor and he was very friendly and took car of me from start to finish.
Business response:
Glad to hear our team was able to help!
tire not checked. I had my ecoblock reapplied last week (excellent job) at Kia and I noticed my right front tire was low and asked the advisor to check it. I waited for the service and when it was complete I asked if the tire had been checked and he told me it was and air had been supplied. On my way (I had another appointment or I would have returned) I checked the driver info and noticed the tire had the same setting as when I brought it in. I was very disappointed as I travel to your dealer from Winter Haven.
Business response:
We are sorry for the inconvenience.
Top of the Line experience Just want to shout out Kelsi and team for their accommodating me on such short notice. I had a blow out on monday after a vacation and when I called they were able to rearrange their schedule and fit me in so quickly that I didnt miss work or my obligations.
Business response:
Yikes, glad we were able to accommodate you & help out!
tire not checked. I had my ecoblock reapplied last week (excellent job) at Kia and I noticed my right front tire was low and asked the advisor to check it. I waited for the service and when it was complete I asked if the tire had been checked and he told me it was and air had been supplied. On my way (I had another appointment or I would have returned) I checked the driver info and noticed the tire had the same setting as when I brought it in. I was very disappointed as I travel to your dealer from Winter Haven.
Business response:
We are sorry for the inconvenience.
tire not checked. I had my ecoblock reapplied last week (excellent job) at Kia and I noticed my right front tire was low and asked the advisor to check it. I waited for the service and when it was complete I asked if the tire had been checked and he told me it was and air had been supplied. On my way (I had another appointment or I would have returned) I checked the driver info and noticed the tire had the same setting as when I brought it in. I was very disappointed as I travel to your dealer from Winter Haven.
Business response:
We are sorry for the inconvenience.
Top of the Line experience Just want to shout out Kelsi and team for their accommodating me on such short notice. I had a blow out on monday after a vacation and when I called they were able to rearrange their schedule and fit me in so quickly that I didnt miss work or my obligations.
Business response:
Yikes, glad we were able to accommodate you & help out!
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,038 reviews.
When is Regal Lakeland open?
Regal Lakeland is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com