Refinery Hotel's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Refinery Hotel

4.5

About this business

Location details

63 W 38th St, New York, NY, 10018, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.52,782 reviews
Select a rating
Charlene Taylor's profile image
Charlene Taylor 
recommend  Recommended
7 years ago

What a great place. We were here for the Macy’s Parade. Walked right down the street to catch the parade. Beautiful rooftop bar with a view of the Empire St Building. Great staff, amenities, comfortable room and a treat for us on Thanksgiving. Would stay here again. 

Business response:

Thank you for joining us! Happy Holidays from the Refinery team. 

Atman Belkihel's profile image
Atman Belkihel 
7 years ago
Lindsay O'Neil's profile image
Lindsay O'Neil 
recommend  Recommended
7 years ago

Absolutely heavenly! We arrived Tuesday, and upon check-in, the front desk must have overheard us saying “Happy Anniversary” to each other as we were headed up to the room, because later that evening they knocked on our door with two cupcakes from Magnolia Bakery (delicious) and a complimentary bottle of wine. It was the perfect surprise start to our week. The Rooftop is wonderful, Winnie’s lounge and the live jazz is phenomenal. Not only were the accommodations perfect, but the staff had incredible attention to detail if so... read more

Business response:

Lindsay, thank you for taking the time to write such a thoughtful and kind review. We enjoyed getting to know you and are thrilled you decided to share your anniversary with us at Refinery. Please, join us again soon. 

Stacy Brodsky's profile image
Stacy Brodsky 
recommend  Recommended
7 years ago

Rooftop dinning experience Nice vibe, delicious, wonderful service, Thx 2 Mike & Hallie. View of Empire State Building a plus! 

Business response:

Thank you for taking the time to write such a kind review. We hope to see you again soon! 

Lynne Sakanich's profile image
Lynne Sakanich 
recommend  Recommended
7 years ago

Gorgeous place for brunch with amazing food. Brian the Manager was exceptional!!!! 

Business response:

We love hearing this! Thank you for leaving such sweet feedback. We'll be sure to let Brian know. 

Liz Ford's profile image
Liz Ford 
7 years ago

Here for hubby's birthday - staff has gone up and above with service and star treatment!! Love love love!! 

Business response:

Liz, thank you for taking the time to leave such thoughtful feedback! We love hearing this and we hope you enjoy the rest of your stay. 

John Godwin's profile image
John Godwin 
7 years ago

This hotel has great charm and wonderful staff! Enjoyed Gabriel’s choice of room and the lobby staff recommendations for coffee and food! Can’t wait to go back. 

Business response:

We love hearing that, John! We hope you'll join us again soon. It was a pleasure hosting you. 

Anna Kendall's profile image
Anna Kendall 
recommend  Recommended
7 years ago

Refinery has surpassed all our expectations. The staff are super friendly and helpful, our room is huge with great decor. Around the hotel everywhere you look there’s something that catches your eye. Winnie’s jazz bar is great for a mellow evening with music whilst the rooftop bar has a buzzing atmosphere although we haven’t managed to get outside yet even though there have been spaces. It has a brilliant location and it’s proximity to Bryant Park is great. Love this hotel 

Business response:

Anna, thank you for the kind words. We aim to create wonderful experiences for our guests and we're happy to hear we've made that happen for you. Winnie's is definitely great for a mellow drink, but since it's so beautiful out, we highly recommend you visit our Rooftop bar for dinner and a drink! 

Iryna Berezovska's profile image
Iryna Berezovska 
recommend  Recommended
7 years ago

One of the great choices to stay in New York City, we liked it a lot! The hotel building used to be a hat factory - they left The Taste there 😉🤩 ...tall ceilings, design elements, fabrics, vintage details - very nice ✨✨✨✨✨🏙 

Business response:

Thank you for choosing Refinery, Iryna! Come back soon. 

Frequently asked questions about Refinery Hotel

How is Refinery Hotel rated?

Refinery Hotel has a 4.5 star rating with 2,782 reviews. 

When is Refinery Hotel open?

Refinery Hotel is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com