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Refinery Hotel

4.5

About this business

The Refinery, one of the best boutique Bryant Park hotels in NYC, stands in the heart of the Fashion District, just blocks from the park, the theater district, Times Square, and the Empire State Building. There are 197 rooms, custom furnished, raw and luxurious all at once building upon its industrial past. All rooms come equipped with WiFi, i-Home docking stations, LCD HD TVs and full cable. 

Location details

63 W 38th St, New York, NY, 10018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.52,680 reviews
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Caroline Lonnie English's profile image
Caroline Lonnie English 
7 years ago

Even though it was bitter cold outside, this was one of our best trips to New York thanks to the wonderful staff at The Refinery Hotel. Fabulous rooms with the most comfortable beds, spacious bath, unique features around every corner. Most notable was the rooftop lounge with a fireplace, views of the Empire State Building and wonderful food. Can’t wait to go back! 

Business response:

Thank you so much Caroline! We appreciate the kind words. 

Frank Schellhoeh's profile image
Frank Schellhoeh 
7 years ago

We stayed as a family of 4 at Refinery Hotel over Christmas 2017. Perfect hotel. One of the best I ever stayed. 

Michele Wahlig Raffa's profile image
Michele Wahlig Raffa 
7 years ago

Loved it ... very cool ambiance ... the fragrance burning when you walked in front door was soothing and comforting ... Rooftop bar was my favorite! 

Suzanne Dack Was Biggs's profile image
Suzanne Dack Was Biggs 
7 years ago

Fabulous hotel, fabulous staff who were super friendly and couldn’t do enough for us without being overbearing. We stayed for a week and found the hotel to be clean at all times and the beds were so comfortable especially after walking round the city all day!! The jazz and roof top bars are a must even if you don’t decide to stay here. All in all we had a truly wonderful week made perfect by this lovely, quirky hotel ... would highly recommend. 

Caitlin Hutchison's profile image
Caitlin Hutchison 
7 years ago

Came for one night for a getaway without the kids. The hotel did not disappoint! Staff were very attentive and helpful, and the location was great! Also, loved the rooftop! 

Maria Alejandra Marcano's profile image
Maria Alejandra Marcano 
7 years ago
Joe Golden's profile image
Joe Golden 
7 years ago
George Maxwell's profile image
George Maxwell 
7 years ago
Carly Harris's profile image
Carly Harris 
7 years ago

Holiday ruined and still paying for it now! They took an unauthorised $300 deposit from my account and said it would take 4-5 working to be put back into my account and 8 working days I’m still waiting! Rang from the UK and a manager was mean to call me but hasn’t! Terrible customer service and steel ur money and run! Don’t stay here on a budget! 

Frequently asked questions about Refinery Hotel

How is Refinery Hotel rated?

Refinery Hotel has a 4.5 star rating with 2,680 reviews. 

When is Refinery Hotel open?

Refinery Hotel is closed now. It will open tomorrow at 9:00 a.m. 

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