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Red Robin Gourmet Burgers

3.9

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

6255 Mills Civic Pkwy, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.93,106 reviews
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Jacque Hudson's profile image
Jacque Hudson 
8 years ago

After a long day, we arrived to find that they ran out of Guiness for their Irish shake, and discontinued my favorite burger and second favorite shake. Change is fine, but nothing I came there for was available. 

Gary A. Kramer's profile image
Gary A. Kramer 
8 years ago

Service was great. Food was great, clean. Was surprised when the bill came it was double what we normally pay do to computer problem, but was fixed and explained what very quickly. This will not be a reason will not stop us from going back. 

Deleesa Brown's profile image
Deleesa Brown 
8 years ago

First time eating there burger was great and the place had a good atmosphere will go back again everyone was very friendly 

Taylor Santi's profile image
Taylor Santi 
8 years ago

The service was good and my chicken sandwich was great, however there was some false advertising on their menu. I'm not someone who likes fries so I ordered the fresh fruit. However the only fruit that tasted and looked fresh were the apples. I was told that they had fresh apples, oranges, pineapple and strawberries. However the oranges were canned and the strawberries were the frozen ones. I was highly disappointed because I wanted fresh fruit not the canned and frozen stuff that I can get all year long and most the time lo... read more

Crystal Anne Jones's profile image
Crystal Anne Jones 
8 years ago

Server was awesome!!! Which doesn't happen very often. The food was quite good... We had to wait for the host at the front for longer than anyone should... 

Bee Pompei's profile image
Bee Pompei 
8 years ago

Arrived at 8:00 and had to wait until 8:30 because I was part of a party of 10. My issue is with the food. We ordered a plate of nachos from their appetizer menu, and we (my husband and I) paid $7 + tax for a plate of plain tortilla chips and a 1/3 cup of avocado 🥑 and a 1/3 cup of red salsa divided by a single chip. It was very disappointing for that price range. No cheese or anything. I also ordered a piña colada for $7.19 and it was half the size of the other drinks in that price range as well. It tasted great but size m... read more

Ashley Toft Dillinger's profile image
Ashley Toft Dillinger 
8 years ago

When you have to wait 15-20 minutes at 4:45 on a Saturday and there are 10 open, clean booths, it is frustrating. There is zero reason why it's not immediate seating. I like Red Robin but this is getting ridiculous. And yet, it's immediate seating in the bar... 

Adrienne Pederson's profile image
Adrienne Pederson 
8 years ago

OMG, worst Red Robin I have ever been to. Tried to call an order in but no one answers the phone. Order the food there...no cheese on my burger, no ranch dressing even after I ask them to make sure and get reassured that yes, there is ranch dressing for the fries. This place deserves to go out of business 

Margaret Denise Grace-Jackson's profile image
Margaret Denise Grace-Jackson 
8 years ago

Customer service and food was awesome😘🤗party of 10 and didn't wait long for a table and no one was unsatisfied 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 3.9 star rating with 3,106 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open at 9:00 a.m. 

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