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13526 W Interstate 10 Frontage Rd, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
professional courteous and timely
Business response:
Thank you for being our customer, we appreciate your kind words!
Went in for an oil change and tire rotation , made it to south Lakeland car was making a terrible shaking and the steering wheel was going crazy pulled in to tire choice they put it on the lift and found the drivers front tire all lug nuts loose passenger front 2 were loose so I left it there so they could replace studs and lug nuts took an Uber home going Monday to Toyota to get my reimbursement for all my expenses, do no I do not recommend Lakeland Toyota
Business response:
Vic- I appreciate you taking the time to bring this to my attention. This is certainly not an experience we would expect for a customer leaving our service department. I will be looking into the matter further and also addressing your comments with my team so that we can ensure something like this never happens again. Sounds like you will already be in touch about the matter, but if there's anything else about your visit that you'd like to discuss, please reach out to me directly, Joanne Showalter - Internet Director - 863-6... read more
Great customer service and friendly staff.
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Fadi was very helpful I got the car I want for the right price and my experience was great
had an apt , they had me qait in my vehicle for 30 min past my apr time, rgen told me to wait inside & he would be right there...that was another 10 min wait before being signed in. I ended up being there for over 2 hours for an oul change. I could have gone somewhere & got a 10 min oil change. What was the point of an apt if it takes that long?
Business response:
Donna, we are very sorry to hear that you had to wait longer than anticipated for your service. We appreciate you sharing your feedback with us and will be sure to share this with our team. Thank you for your patience and please accept our sincerest apologies for the wait.
I do recommend but not thrilled as transferring my plates to my new vehicle has been a joke I really like the new Highlander
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
We had a great sales experience with Terrence! He was very responsive and fun to work with. My sister got a great deal on a great certified preowned Toyota, and he even delivered the car to her and picked up her trade-in vehicle during a snowstorm. I highly recommend giving Terrence a call if you’re looking for a Toyota!
The most amazing customer service. Tesha Hardmin was open and honest. No haggling. Driving away with the best.
Business response:
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Great guest service, friendly and fresh environment. speedy service
Red McCombs Toyota has a 4.5 star rating with 8,408 reviews.
Red McCombs Toyota is closed now. It will open at 8:30 a.m.
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