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Automobile Transporters & Drive Away Companies
1030 N Colorado St Ste 109, Gilbert, AZ, 85233, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 7:00 a.m. to Midnight | |
Sun | Closed |
I’ve been given two different days my car still hasn’t been picked up but took my money the first day.
Business response:
Hi Tim- we are really sorry to hear that you aren't satisfied with our service so far. We will have a representative reach out to you within 48 hours to discuss your complaint and do everything we can to make this right.
This company is owned by Cox Automotive and as a transporter I can assure everyone that it is just as difficult for us as it is you. And as we have been made very aware by unhappy customers they have a tendency to blame the transport companies. Everything is sub-contracted and there is always a delay internally with units getting dispatched to transporters which lengthens delivery time. Prior to Cox Automotive buying Ready Logistics delivery dates were a lot more accurate, there was open communication, not just excuses being... read more
Made an order 6 days in advance. $2,700 load with Ready Logistics. Told them that I didn't care when the load was delivered to me, just that if it wasn't picked up by the 6th day at the pickup location, that $520 per day storage would start. They missed the deadline and will not help with storage at all. I could understand if I made a last minute order, but I feel that 6 days in advance was more than sufficient time. Very disappointed in the way this was handled. If my storage bills are helped with, I will update my review t... read more
Business response:
Hi Quay- Can you IM us a good number to reach you at so our team can look into this issue further?
I was being charged $170 to transport my vehicle and they posed it on Central Dispatch for $100. It got canceled by 3 different trucks because they wouldn't lower their profit margin. After being told the vehicle would be here on 3 different dates and never happened, I got it moved in 10 minutes with another business.
this transport contractor is for SHIT ! THEY SUCK !!!!!!
Love working with these folks. Always on point and no run around. Keep it up!
Can you give a zero. Absolute crap for service. I am stuck paying a storage fee for a vehicle they did not pick up when they said they would pick it up. Same thing I have been reading from everyone else, i suppose. 3 to 6 days to pick up. 7 days later I am paying a weeks storage for their incompetent business practices. Asked that my credit card be credited back and the service rep acted as if she did not even know how to do it. This is gonna be a pain in the ass. BBB here I come. I swear if they do not return my money I wil... read more
As a dealer we are not impressed at all with the communication and delivery services they offer. We were gave a estimate of 10 to 14 days for a car to be shipped from Florida to kansas. First we were told it was going to be here on Tuesday, then the driver got sick so he couldn't pick up the car so delivery was on friday, which is understandable. Summer colds suck lol. T hr hn we called Friday and found out the car hadn't even been picked up yet. The driver was going to pick up the car on Saturday and it was to be here on Mo... read more
I really want to give them 0 stars but it's not possible. Booked with them for Range rover from FL to CA, been waiting for 14 days and they still haven't picked up the car. Absolutely worthless customer service, they don't follow up, when you call, they have a standard answer "Our dispatch team is actively working on it." Only book with them if you have a month or more.
Ready Auto Transport has a 2.3 star rating with 81 reviews.
Ready Auto Transport is open now. It will close at 5:00 p.m.
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