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Ray Brandt Mazda Parts
- Car Dealers
- Harvey, LA
About this business
Visit Ray Brandt Mazda to experience our large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Harvey, this Mazda dealership is located at 1884 Westbank Expressway.
Location details
1884 Westbank Expy, Harvey, LA, 70058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
RecommendedRay Brandt Kia’s service department is top notch!!!!! Every time I go there I’m never there longer than an hour. When you drive up your immediately greeted by a smiling, enthusiastic service provider.
Business response:
Thank you NIna Domino for your awesome review. Our number one goal is customer service. We are happy that your visit went great. See you next time.
I have been doing business with Ray Brandt KIA since 2013. I bought my SPORTAGE EX new from this dealership. Nearly all my service work has been done at RBK. For 151,400 miles I have counted on these people to treat me right. The folks are always courteous, friendly and truthful. This time, I came in with an emergency. One of the coil packs had quit working and my SES light came on. The service bay looked busy. Vickie, Brian and Carlos had my little KIA SPORTAGE in and out and repaired correctly within two hours for less tha... read more
Business response:
Terry Pospisil, Thank you for your kind review! We are pleased to see our team was able to provide you with the service we always expect. We look forward to seeing you again for future services.Thank you for being a loyal customer to the Ray Brandt Auto Group. Don't forget to share your experience with your friends and family! #wemakeiteasy
Worst dealership on the Westbank. Dirty, smelly “new cars”. If you want to test drive certain models, the manager says no. I’ll never ever buy a car from this dealership.
Business response:
Customer Service is our top priority and it is disappointing to hear we missed the mark here. The only vehicles we do not allow to be test driven are vehicles that have already been sold. I would be more than happy to set you up with an appointment to come in and test drive any vehicle of your choice at any one of our dealerships. You have any more questions please reach out to me directly. Brianna Langhauser Customer Experience Coordinator (504) 363-1999
Service was great � Ppl are very Professionally Helpful!!
Business response:
Thank you for your review Zana P Lewis, We are pleased to see that our team members provided you with the level of customer service we always expect.
Ray Brandt Kia of the westbank is the worst dealership I have been to. I made an appointment at 10am to fix my taillight, that they were supposed to have fixed when I picked up the car and they tolded me, they couldn't get to my car for two hours and they would need 3 hours to fix the taillight. I told them I had spoke to the service manager and he was the one that made the appointment for me. the back latch on the hatch was not working either. they tried to tell me that the latch wasn't covered under my warranty but, I have... read more
Business response:
Thank you for bringing this to our attention Traci. I spoke with Brian and he has you set up for an appointment on Friday. If you need any other assistance please contact us.
Ray Brandt Kia is a great dealership. I'm most impressed with their service department. Even now, with the extra precautions they must take for Covid, they went out of their way to get me in and out as quickly as possible. Shout out to Jason Pesses, my Service Advisor, who always makes me feel like I'm the most important customer that he has. It's a gift to be able to make folks feel like that.
Business response:
Thank you for your review Laura. We are pleased to see that Jason was able to take excellent care of you during your service visit. Customer service and customer safety is our top priority. #wemakeiteasy
Horrible customer service experience
They are very polite and friendly and helpful to their customers!
After walking out of their dealership without buying a car twice in the past four years due to their not honoring their own quotes, this time we didn't even waste a trip. Their internet department gave me the most obnoxious quote on a 2020 Kia Soul - it was like they either thought I was stupid, or they simply didn't want my business. Premier Kia was responsive, respectful, and didn't waste my time. Well worth the extra 30 minute drive. We have four drivers in the family, and Ray Brandt will never get our business.
Frequently asked questions about Ray Brandt Mazda Parts
How is Ray Brandt Mazda Parts rated?
Ray Brandt Mazda Parts has a 4.3 star rating with 100 reviews.
When is Ray Brandt Mazda Parts open?
Ray Brandt Mazda Parts is closed now. It will open tomorrow at 7:00 a.m.
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