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Randall Ford

4.0

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more

Location details

5500 Rogers Ave, Fort Smith, AR, 72903, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.01,591 reviews
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Sara Elizabeth's profile image
Sara Elizabeth 
7 years ago

A gentleman named Issac helped me out when I went in for a check up. He has amazing customer service skills. He walked me through the entire inspection, in lament terms, and answered all of my questions. I didn't actually plan on buying anything today just be informed on future fixes. But he sold me a new set of tires! I couldn't have asked for a better representative to help me! Great experience and I will definitely be going back to Randall Ford, even though I drive a Nissan!! 

Michelle Levasseur's profile image
Michelle Levasseur 
7 years ago

I took my car in for its first oil change.....everyone i encountered was very nice and helpful....got my fluids checked...battery checked...rotated tires.....was at husbands work and had to use shuttle....took us back to his work and picked us up when car was done.....wont take my car any where else...no problems here 

J. Scott Pittman's profile image
J. Scott Pittman 
7 years ago

My car begin shaking at low speeds last year. I took it into this dealership and they told me it was normal and to "drive it out". The same thing happen this year and the car begin shifting irregularly. It never stopped, so I brought it back in and complained. They finally told me that there was a recall and they fixed it. They were alerted that I was there waiting for my vehicle but never came and got me once it was done, I apparently stood in the waiting room for an hour unnecessarily. The car is running fine now, but I wo... read more

Karen Ibison's profile image
Karen Ibison 
7 years ago

went for oil change and service and my truck barely made it home. Going to pay a toll to another dealership and see what is wrong. After I find out what the issue is and if it could have been something Randall or didn't do. I will decide what I think about them. The service counter employ was very nice. Only thing I know to say right now 

Tim Bergt's profile image
Tim Bergt 
7 years ago

Doug Eubanks was an awesome salesman! Made sure to stick to our parameters for buying, and really served us great! He answered every question we had (we had a lot). Wonderful customer service and a great guy to work with! 

Brenda C. Flynn Willett's profile image
Brenda C. Flynn Willett 
7 years ago

Kudos to the collision repair service. My repair was done in a little over 2 weeks, from tow in to completion, and the work was excellent !! Thank you very much !! 

Tyler Harvey's profile image
Tyler Harvey 
7 years ago

I had an amazing experience! Everybody looking to buy a new or used car should hit up Peter at Randall Ford! And the service was excellent! Couldn't be happier with my new Mustang! ��� 

Diego Nuñez's profile image
Diego Nuñez 
7 years ago

Tony and Anthony in financing made everything quick and easy. Best experience buying a car. 

Colton Byers's profile image
Colton Byers 
8 years ago

Love all the help I get from these guys! Very friendly salesmen! Michael Robertson is the man to talk to! 

Frequently asked questions about Randall Ford

How is Randall Ford rated?

Randall Ford has a 4 star rating with 1,591 reviews. 

When is Randall Ford open?

Randall Ford is closed now. It will open tomorrow at 7:30 a.m. 

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