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Ramsey Mazda

4.1

About this business

Visit Ramsey Mazda to experience our large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Urbandale, this Mazda dealership is located at 9625 Hickman Road. 

Location details

9625 Hickman Rd, Urbandale, IA, 50322, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.1452 reviews
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Maria Cristina Wagoner's profile image
Maria Cristina Wagoner 
recommend  Recommended
5 years ago

Rufad was great to work with! I waited almost a month for a 2019 Mazda Cx-5 and Rufad kept in touch with any questions I had. I caved and went for the 2020 and he was there to help with any questions and made the buying process easy for us! We never felt pressured and everything was up front. We will definitely buy from here again! Great customer service from the used & the new side! 

Lindsey Ballard's profile image
Lindsey Ballard 
5 years ago

Still waiting for an email or call back about my purchase - going on 7 days now, I’ve called twice and emailed twice. 

Wendy Vorel's profile image
Wendy Vorel 
5 years ago

Horrible customer service. Very inconsiderate. Don’t go there unless you want to get ripped off. There service department and the sales area horrible. 

Don Frazer's profile image
Don Frazer 
recommend  Recommended
5 years ago

Service manager Cory Wolford provided outstanding customer service. Took care of our needs, and kept us updated throughout the process. Always polite and professional! 

Matt Rowles's profile image
Matt Rowles 
5 years ago

Extremely rude service staff. I've had 3 separate incidents of rudeness and 3rd time is the charm. No longer will I do any business with Ramsey Mazda 

Amanda Cross Hagerman's profile image
Amanda Cross Hagerman 
recommend  Recommended
5 years ago

wow! I am so impressed by Mazda. It’s hard to find car dealers anymore that are not pushy and are down to earth. Mark showed me different cars and was extremely professional, courteous, and just down to earth. He wasn’t pushy at all and even though I didn’t lease with Mazda I’ll be coming back in the future. 

Jessica Griffin's profile image
Jessica Griffin 
5 years ago

Never buying from the used car side. Worst customer service experience of my life. My sales person kept messing things up (putting the wrong plates on my car and losing my registration for my new plates I had to get) and could never give me a straight answer because so many things went wrong. On top of not helping she left an extremely passive aggressive voicemail. The title and licensing lady was great help and got me my correct registration for my new plates in 4 hours versus what took the sales woman a week plus. Thank yo... read more

Theresa Engstler-Ames's profile image
Theresa Engstler-Ames 
recommend  Recommended
5 years ago

Very friendly staff who give you that personal touch. So happy with our n ew puchase 

Matthew Chatman's profile image
Matthew Chatman 
recommend  Recommended
5 years ago

Everyone goes above and beyond what I expected. 

Frequently asked questions about Ramsey Mazda

How is Ramsey Mazda rated?

Ramsey Mazda has a 4.1 star rating with 452 reviews. 

When is Ramsey Mazda open?

Ramsey Mazda is closed now. It will open at 8:00 a.m. 

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