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Radisson Hotel Rochester Riverside

3.5

About this business

Situated along the picturesque Genesee River and offering outstanding amenities like free Wi-Fi, bell service, on-site dining and a heated outdoor pool, the Radisson Rochester Riverside is an unbeatable choice for your upcoming stay. Take advantage of our versatile meeting space, a 24-hour business center, airport shuttle service and even a sauna. In addition, the hotel's ideal location in downtown Rochester, NY affords easy access to the adjacent Rochester Riverside Convention Center and attractions such as the Blue Cross A... read more

Location details

120 E Main St, Rochester, NY, 14604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,219 reviews
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Nate Wilson's profile image
Nate Wilson 
8 years ago

This place is by far one of the worst for its reputaton and stature. We went for an event, and had a room booked. Half the room didn't work, including it was freezing, elevators were out of order except one and the bar/restaurant was the worst services ever!!! As a Carlson club member very VERY disappointed and won't return to that hotel. 

Emy Kavanaugh's profile image
Emy Kavanaugh 
8 years ago

It was great time the event I attend. Your meal and your workers were so nice. Bartender were so nice and helpful. I attend the Latino event great entertainment music and dancing. Wish we had coffee with our dessert. Still it was all good. 

Steena Steves's profile image
Steena Steves 
8 years ago

What exceptional and professional staff here. Very friendly and accommodating! Kym worked in several areas and did such a fantastic job as as did many ohers! Very nice to meet her!! 

Rey Tavarez's profile image
Rey Tavarez 
8 years ago

On the surface everything looked great. Check in was quick and painless. And then we got into the elevator which would stop on random floors and not always on ours. Finally got to our floor and then our room only to find hairs of varying lengths all over the sheets of both beds. Called the front desk and they corrected the problem quickly by giving us a cleaner room. Later that evening, my brother and I were approached by law enforcement officers while waiting for the haunted elevator and frisked then detained during a sting... read more

Melissa Kingston's profile image
Melissa Kingston 
8 years ago

Very nice hotel-staff very friendly and helpful. Nice meal at Legends bar and grill. 

James Cairns's profile image
James Cairns 
8 years ago

DCA brings thousands of dollars of business every year over labor day weekend and we're shown nothing but indifference and incompetence. Literally the only plus side of this place is the location. We've been coming to Rochester on and off for 10 years and rooms are never ready, half of the doors don't work and the elevators needed to be replaced in 2008. You would think that with the number of people coming in that some preparation would be made. It's not. The only bright side is that the event is moving and we won't have to... read more

Anntrinette D Wilson's profile image
Anntrinette D Wilson 
9 years ago

Went to a wedding...staff was very professional, the decor was updated and lovely very modern...if I get married I will definitely consider this place. 

Kathy Rich Chamberlain's profile image
Kathy Rich Chamberlain 
9 years ago

The staff is the best. Bob, Becca, Hannah, Pedro, and Asonte made my stay extra special. 

Ted Hust's profile image
Ted Hust 
9 years ago

REVISED - Thanks to FB, they reached out and gave us a free breakfast for 4, $60 value, and free parking. Because of that, I revised my review from 1 to 4 stars. They'd have gotten 5 if not for the AC/Heat mishap. The hotel is very nice, staff is great as I had said originally. Original Review - Just had to wake up my 2 kids (both inside 5) to change rooms because not only was our ac broke, but the heat was blasting. 30 minutes later, it was 85 in our room and we were sweating as we packed up all of our stuff, at 1 am. So no... read more

Frequently asked questions about Radisson Hotel Rochester Riverside

How is Radisson Hotel Rochester Riverside rated?

Radisson Hotel Rochester Riverside has a 3.5 star rating with 1,219 reviews. 

When is Radisson Hotel Rochester Riverside open?

Radisson Hotel Rochester Riverside is closed now. It will open on Monday at 9:00 a.m. 

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