This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Radisson Blu Moa, Llc
- Restaurants
- Bloomington, MN
About this business
Specialties Opened in March 2013, Radisson Blu Mall of America is the only hotel conveniently connected directly to Mall of America, the largest indoor entertainment and shopping mall in the United States. Just a short drive from the state capitol in downtown St. Paul and minutes from downtown Minneapolis via the Metro Transit Light Rail, Radisson Blu offers an ideal location among Twin Cities and Bloomington hotels. Rest well in one of 500 fashionable guest rooms and suites, each including premier amenities like Free high-s... read more
Location details
2100 Killebrew Dr, Bloomington, MN, 55425, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything about this hotel was great! Our room was beautiful and we were treated like queens here! Definitely coming back next year!
Staff was great and friendly. Room however needed work. Had a lose light fixture that fell off when you tried to use the bed lamp, floors were dirty inside our room and the entire floor hallways, I don't think they were touched with a vacuum our entire weekend stay. Also our pillow cases were stained upon arrival.
Business response:
Thank you, Sierra, for reaching out and writing your review. We are sorry that the condition of your guest room was less than superior and that there were broken light fixtures and the floors were dirty. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson Blu standards. To discuss your stay further, please contact Tee Phan, Assistant Director of Guest Services, at 952-851-4051.
Overrated. Room had a toothpick on the floor by the bed that looked used. Light fixture was loose and had to be replaced. Front desk person was proud that they were so slow in service because she took her time in giving us all the information. She forgot the most important things like parking and that you needed to use your card in the elevator to get to your room. So many people said the elevators were malfunctioning...until we told them how to use the card. On top of it since we used a third party to book our requested kin... read more
Business response:
Thank you, Gen, for taking the time to share your feedback. We apologize for the disappointing service you received from our staff and that you did not receive a king bedded room as requested. Our team works hard to make sure our guests receive our best "Yes I Can!" service and it is unfortunate that you were not informed about the parking and elevator. To discuss your concerns further, please contact Tee Phan, Assistant Director of Guest Services, at 952-851-4051. We hope for another opportunity to exceed your expectations ... read more
The lady who clean the pool 🏊 today. She was a bit assuming on our towel. We walked in and had seen two towels next to the chair we were sitting and she assumed it was ours already. As soon as me and my son walked out the water she wouldn't let me grab a towel and said that's your towel but we have a limit on towels. I was so speechless and I said "oh, quickly hand her the towel and thought it threw and said "if your wondering at those towel it's not ours." she said ...ok well we have a limit on to our towels being wash etc... read more
Business response:
Thank you for bringing this to our attention. We apologize that our pool attendant made you feel uncomfortable and only allowed you a certain amount of towels. We have passed on your concerns to our Housekeeping department so they may address this situation with the team and ensure that this does not happen in the future.
Customer service specially in the lobby they are not so welcoming and friendly . otherwise rooms are nice and convenient for our 2day trip in the Mall of America.
Business response:
Thank you, May, for taking the time to review our property. We apologize that our front desk staff was not welcoming and friendly. Our team works hard to make sure our guests are comfortable and receive our best "Yes I Can!" service. To discuss your concern further, please contact Tee Phan, Assistant Director of Guest Services, at 952-851-4051. We hope for another opportunity to exceed your expectation in the future.
Frequently asked questions about Radisson Blu Moa, Llc
How is Radisson Blu Moa, Llc rated?
Radisson Blu Moa, Llc has a 4.3 star rating with 6,514 reviews.
When is Radisson Blu Moa, Llc open?
Radisson Blu Moa, Llc is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com