Quick Lane's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Quick Lane

4.3

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more

Location details

1540 Walden Ave, Cheektowaga, NY, 14225, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 4:30 p.m.
SunClosed
4.3887 reviews
Select a rating
Mark Schifferle's profile image
Mark Schifferle 
8 years ago

In June 6th 2017 We bought a new 2017 Ford Escape from Basil Niagara Falls . We paid $100 up front for the registration, and waited weeks for it to come in the mail. Finally on July 11th out of desperation, I called the salesman who told me the registration was there in the "title" office and had been there for weeks!! I asked why nobody called us and he told me they sent out a postcard saying there was a balance due ! BULLSHIT PICK UP THE DAMN PHONE AND CALL ME. I never got the SO called postcard and my registration was in ... read more

Jenny Elizabeth Peete's profile image
Jenny Elizabeth Peete 
8 years ago

The bank wouldn't approve me for the car that I was looking at due to the older year and the mileage, etc. Even though they all act like they will get you approved no matter what, I wouldn't have given them a bad review simply because of them not getting me approved. What upset me, is that they them continued submitting my credit over and over again to numerous different banks, in a attempt to get my approved for a different car, without even speaking to me about it, and with me already having spoken to them about what I was... read more

Tad Jones's profile image
Tad Jones 
8 years ago

I would like to thank Basil truck center for getting me back on the road after my 06 f250 diesel started leaking fuel in Canada in about an hour I was back on the road home to Virginia. They dropped what they were doing at the end of the day on July 3 no less to get me and my wife going again. Not your typical dealership! Thanks Tammy, Head macanic Mike and Joe the parts guy. My hat goes off to you Basil ford! 

Caitlin Anne's profile image
Caitlin Anne 
8 years ago

Vinny, Nick & Ben are absolutely fantastic! Thank you for going above & beyond to make sure I got what I wanted & needed! 

Penny Ferguson's profile image
Penny Ferguson 
8 years ago

I had a great experience at basil ford, I came in upset with current car and they helped me get a new vehicle. Thank you to Ben, Bill, and basil ford for turning my bad day into a great day , Penny Ferguson 

Kathy Trimm's profile image
Kathy Trimm 
8 years ago

Thanks to Vinny and Mike in the sales department. Leased an escape and couldn't be happier.🙂 

Justin Pawlowksi's profile image
Justin Pawlowksi 
8 years ago

I bought a few cars from Basil Ford already and each time I have an extremely Great buying experience I would definitely recommend anybody to go there the sales staff is top notch and Jordan in financing knows his stuff I don't have enough words to tell you how well and how happy I am with the business that I have taken care of there I would definitely definitely go back I definitely would recommend anybody and everybody to at least go there and try it out thank you Basil Ford thank you 

Kelly Reed's profile image
Kelly Reed 
8 years ago

VERY disappointed in the service. I was told 2 to 3 hours, I returned to pick up and it had not been touched. When I expressed my frustration, I was told that I had 4 to 5 hours of work that had to be done, and was treated like I was silly for expecting that my car be done. I left with my untouched car, and will not be back. 

Angela Marie's profile image
Angela Marie 
8 years ago

Amazing experience!!! From start to finish I'm beyond happy with my vehicle let alone the customer service from the Walden location. Thank you Chris, Mariah, and Jordan!! 

Frequently asked questions about Quick Lane

How is Quick Lane rated?

Quick Lane has a 4.3 star rating with 887 reviews. 

When is Quick Lane open?

Quick Lane is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com