This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Puente Hills Volkswagen
- Car Dealers
- City of Industry, CA
About this business
Location details
17110 Gale Ave, City of Industry, CA, 91745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I had a very pleasant experience at this dealership. Sales manager Jimmy was the person with whom I had a 9am appointment. When I arrived he had just started helping someone else which kinda threw me off but he made sure that I was promptly attended. Steven was the sales person that showed me the Corolla and he was very helpful and polite. Something I noticed about this dealership is that they are very transparent about everything.
I was contacted by Adam, and he has treated my with class. He’s excellent with communication and following up. I look forward to doing business with this dealership.
Delaer took a long tine to respond to emails. Salesman was extremely rude and had no concept of what manners were or how to interact with other people at a basic level. Each step of the process took longer and longer. If they're not willing to work with you right away stop what your doing and ask for a different sales person.
Business response:
Thank you for your feedback. We apologize that you had a bad experience with one of our Reps. Please feel free to reach out me if you wish to share the nature of your experience and with whom you are referring to at sali@vwpuentehills.com. Again, thank you for sharing your feedback.
car looks clean and fair price
Respectful and responds timely
I was contacted by an office girl and salesman. I was interested in a 2014 TDI Passat with 35,000 miles at $10,588. Prior to being able to see the vehicle it sold which wasn't a huge issue as I have been able to find similar vehicles at this dealer. So I inquired about a 2014 Passat TDI with 44,500 miles for $11,788. Adam the salesman sent me photos capturing some cosmetic damage to the vehicle and pointing it out which I appreciated the transparency. I asked about the price including the damage and he says its $11,788 even ... read more
Business response:
Hi Hello Damon. Firstly, your interest came into our Dealership on May 5th, 2020. We are a high volume Pre-owned Dealership with probably one of the largest VW Diesel Inventory in Southern California. Therefore the quick turn and aggressive pricing. I do not see that you inquired via Car Gurus. Car Gurus is a third party lead provider. If we update pricing on our website, it does not reflect on Car Gurus for a period of 24-48 hours due to the feed transmission. As mentioned previously, our pricing does fluctuate according to... read more
awesome
good experience
Very helpful and great service.
Frequently asked questions about Puente Hills Volkswagen
How is Puente Hills Volkswagen rated?
Puente Hills Volkswagen has a 4.2 star rating with 827 reviews.
When is Puente Hills Volkswagen open?
Puente Hills Volkswagen is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com