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Puente Hills Volkswagen
- Car Dealers
- City of Industry, CA
About this business
Location details
17110 Gale Ave, City of Industry, CA, 91745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Time it took was longer because the new manager was in training, but overall experience was great!
Business response:
Thank you for your feedback, Brian! We're glad to hear that you had a great overall experience with us at Volkswagen of Abilene, despite the longer wait time due to the new manager's training. We appreciate your understanding and hope to see you again soon! Sincerely, The Volkswagen of Abilene Team
At the moment, I'm a "tire kicker" and made no effort to conceal that fact. Staff was open to taking time with me. Great folks.
Within 24 hours of purchasing a used 2016 Hyundai Veloster from this dealership, I discovered a significant oil leak that was not disclosed prior to sale, despite being told the vehicle had passed a multi-point inspection. This raises serious concerns about the adequacy of the inspection process and whether the vehicle’s condition was accurately represented at the time of sale. After reporting the issue, I was initially told the dealership would retrieve the vehicle, but was later instructed to drive it halfway to Ardmore de... read more
They found a better vehicle for me and delivered it themselves. John is a great sales man.
I inquired online, the person asked all these questions, I wanted to know if the vehicle was available, and what I could get for my trade. After giving all the requested information, I was told they could get the information I requested, then someone else texted me,and i provided vin number of trade, photo no response, so I dont know .I asked what would be given for my trade, I am trying to find out the difference between the big bend and the outre banks, no results.
Great no pressure sales person. I probably would have bought from here but I didn't realize the car I was looking at didn't have ventilated seats initially and that was a must for me.
They responded immediately
Business response:
Emm- Thank you for sharing your positive remarks about our team's responsiveness. Please contact us whenever we can be of assistance.
Our sales person Tah was excellent from the time of our first contact. Never pushy— understanding that I was looking at another car and respectful of my schedule. His follow through was on the mark —not overly aggressive. He always kept his eye on the ball and reached out as appropriate. His communication skills excellent. However as for the dealership at the management level I will never return. They were not transparent nor upfront. They played games with the numbers, tried real hard to keep us from getting the car inspect... read more
They have been great,, im searching for my next vehicle and they consistently get me the info on each vehicle i check out on my quest to upgrade and try to get the best for my situation and needs.
Frequently asked questions about Puente Hills Volkswagen
How is Puente Hills Volkswagen rated?
Puente Hills Volkswagen has a 4.2 star rating with 857 reviews.
When is Puente Hills Volkswagen open?
Puente Hills Volkswagen is closed now. It will open tomorrow at 9:00 a.m.
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