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17110 Gale Ave, City of Industry, CA, 91745, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
Not very responsive at all. The request was sent Sunday from CarGurus and I received a template automated reply on Thursday at 4:10 am. Personal experience factor gets a grade 'F'. Don't salespeople know that email is their best friend and people don't want anything to do with companies that refuse to answer emails? Good-Bye, Felicia!
When vehicle was first listed the vehicle was not available.They delayed with a follow thru. The vehicle end up selling before I could make it to the dealership.
Quick response
Very good, treated me great!!
Ike emailed me to schedule an appointment and answer questions.
Went to look at car, test drove and then sat to discuss purchasing. Car was listed at 21,795. We asked for their best price, they came back at 20,900. We wanted to be at 19,800 as we had found several other cars with similar millage and trim package at or near that price. They said that was the best they could do. We left at about 3pm, went home and contacted the sales person. We sent him adds for the other sub 20,000 models we had seen. He insisted over and over again that they could not possible go down even a dollar. We s... read more
Contacted me right away, and we drove down and picked up the car! Very happy with our purchase. Everything was smooth and the car is beautiful!
I was contacted by the sales manager and got some additional info.
Great attention to customer.
Puente Hills Volkswagen has a 4.2 star rating with 827 reviews.
Puente Hills Volkswagen is open now. It will close at 7:00 p.m.
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