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Puente Hills Volkswagen
- Car Dealers
- City of Industry, CA
About this business
Location details
17110 Gale Ave, City of Industry, CA, 91745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Easy and efficient!
They like to play games with numbers. Negotiated OTD price in an used EV, then when you reach there they tell you calculated taxes for the wrong zip code (not my problem, I had informed twice the correct one) and the tax credit had to be added to the price, hence TADA!! you have to actually pay $4K more. As if the credit was theirs, not a credit that you transfer them. Nowhere in Cargurus nor any of their ads in the web, they state the $4K has to be added back to the announced price (which per se lacks transparency). You hav... read more
Business response:
Hello, We appreciate you taking the time to share your feedback regarding your recent visit here. We would like the opportunity to discuss your car-buying experience with our Sales Team, focusing on the pricing of our inventory and any additional fees that were incurred. Can you please give us a call at a time that is best for you? We look forward to hearing from you. CardinaleWay Volkswagen Team (951) 550-0811
provided great information but did not have vehicle in inventory
great experience
Great no pressure experience
Business response:
Manvinder, Thanks for the 5 stars and kind words! We look forward to seeing you around when you come back for your yearly service check. Kindest Regards, Your Friends at VW of Murrieta
They contacted me after they reduced the price of the car and sold it to someone else. I contacted them by phone and text and just got a response, 10 days later. Glad business is so good for you at Pacific VW.
My buying experience was very good.
Very helpful just haven’t found the right car yet
The dealer wasn’t attentive at all. They kept mixing up my name. They always called me something different and had different vehicles pulled up.
Business response:
Thank you for sharing your experience, Andrew. Being repeatedly misidentified and feeling ignored is far from the experience we aim to provide. I appreciate your honesty, as it highlights an area where we need to do better. Your time and trust deserve better, and if there’s anything still unresolved or you'd like to discuss this further, please give me a call. - Steve Chiaravalloti, General Manager, 623-215-1602
Frequently asked questions about Puente Hills Volkswagen
How is Puente Hills Volkswagen rated?
Puente Hills Volkswagen has a 4.2 star rating with 829 reviews.
When is Puente Hills Volkswagen open?
Puente Hills Volkswagen is open now. It will close at 8:00 p.m.
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