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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I called Protect My Car today, trying to find out more information about my policy because I was thinking on cancelling before I even used any service, it wasn't very to me about the coverage, etc. But there was a great representative named Jeremiah who helped me change my mind on staying on the policy and give it a try.... he explained to me once again and with very detailed information. Thank you!!!
Business response:
We're happy to hear that Jeremiah was able to help you out and properly explain your coverage and benefits. We apologize if that wasn't done clearly during your initial sales call. Please know that we appreciate your positive review, as well as your business, and we look forward to helping your protect your vehicle.
Yura b. was very helpful and kind. She made me feel at home and safe with my choice of joining.
Business response:
So happy to hear this. Yura is definitely one of our most valued employees. Please know that we forwarded a copy of this Customer Review to Yura and her direct supervisor. From all of us at Protect My Car, have a great weekend!!
I was very fortunate to work with Yura B. regarding some work performed on my vehicle during a recent hurricane. Unfortunately her office was closed and I had to pay for the repairs out of my pocket. When I sent in my receipt for reimbursement I was told that it was not covered under my contract. I became very frustrated and threatened to cancel my contract. Yura offered her assistance in getting my reimbursement in order to keep me as a customer. My reimbursement is forthcoming and I am a happy camper. Thanks again, Yura.
Business response:
We're happy to hear that Yura was able to assist you. She is definitely one of our best in our Customer Loyalty Department. Please know that we just shared this positive review with Yura, as well as her direct supervisors. Thank you for sharing your experience with Protect My Car.
Yura B. was very friendly and helpful assisting with everything that I needed.
Business response:
We are so happy to hear that Yura was able to help you out and solve your problem. She is an awesome employee and we appreciate all that she does for Protect My Car!!
I had a problem where I was charged extra from the shop. It took a little investigating of the problem. I had a few people trying to take care of it. But when it got to chaz b. I think he said his name was. He went above and beyond to make me happy. I was actually thanking him. I was ready to cancel and go else where. But he is really great at his job. The truth is I can't under stand how this guy is not a manager or partner. Thank you.
Business response:
Chaz is definitely one of our most valued employees. Thank you for taking some time to post this review and for mentioning the high level of customer service that Chaz was able to provide to you. Please know that we've shared this review with Chaz and his immediate supervisor.
Mary A. is an awesome customer service rep. She got my 2 plans rewritten so I could better afford them with my fixed income - preventing me from having to cancel them. I am so HAPPY that I can now afford the premiums and still have peace of mind with my car should it ever breakdown or need a repair. The world would be a much better place if all customer service reps were as friendly and thorough as Mary. Anyone I spoke with was very helpful and kind.
Business response:
Diane - What an awesome review!! Thank you for posting this. Please know that we shared this review with Mary, as well as her direct supervisors. We appreciate the kind words and we truly hope to maintain this level of excellent customer service throughout the life of your policies.
I really liked how they treated me here. They were very polite and treated me with respect. They gave me a discount and got my payments down low to where they need to be. I recommended them to my uncle.
Business response:
Thank you, Dion, for your positive review of Protect My Car. We appreciate the referral to your Uncle.
I was very happy with the customer service representative Chaz B. He was very nice and super helpful. He stayed on the line with me over 15 min past the time the business closed to accommodate my needs. Any questions I had he answered with a clear to the point answer.
Business response:
********* - Thank you for your positive review of Protect My Car and for pointing out that Chaz went above-and-beyond to assist you. Please know that we appreciate your business.
JEREMY VARY WAS VERY HELPFUL HE ASSISTED ME IN IN GAINING A GOOD INSURANCE POLICY FOR MY CAR. WITH DISCOUNTS AS A SENIOR CITIZEN AND A PERSON LIVING ON A FIX INCOME. I CAN AFFORD TO HAVE MY CAR FIXED AND THE LABOR DONE. WITH A DISCOUNT OF 50%. INCLUDING FREE ROADSIDE SERVICE. ALL AT A RATE THAT FITS MY BUDGET. THANK YOU.
Business response:
These are the types of Customer Reviews that we LOVE to hear. Please know that we have forwarded a copy of this review to Jeremiah and a copy will also be placed in his Employment File. Jeremiah is relatively new here, but he does a great job for us and this Customer Review makes us very proud to have him on our Customer Loyalty Team.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
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