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Priority One Heating & Air Conditioning

4.9

About this business

Specialties: Priority One Heating & Air Conditioning was founded in 1998 by experienced professionals. We specialize in the service and retrofit of existing equipment for residential and commercial systems. Each installation and service calls are backed up with a guarantee that exceeds the industry standards. We offer a 100% money back guarantee, a lifetime duct work guarantee, and 24-hours a day service with NO overtime charges. Established in 1998. Priority One Heating & Air Conditioning was founded in 1998 by experienced ... read more

Location details

4232 W 7th Ave, Eugene, OR, 97402, United States

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4.92,812 reviews
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Rita Maher Matassa's profile image
Rita Maher Matassa 
recommend  Recommended
5 years ago

I have appreciated excellent service from Priority One for many years. My service rep, Jim Purcell has always been professional, personable and efficient and I can always trust his integrity. Supreme service. RMatassa. 

Mark Stern's profile image
Mark Stern 
recommend  Recommended
5 years ago

Dillon provided excellent service. He arrived on time and went above and beyond to assure my system was functioning well. 

Hank Gaut's profile image
Hank Gaut 
recommend  Recommended
5 years ago

Great service people, marketers not so much 

Susan Springsteel's profile image
Susan Springsteel 
recommend  Recommended
5 years ago

Every time they come to service by heat pump they are very professional and they answer your questions if you have any.I would recommend them to anyone who needs their service. 

Nancy Bentley Farmer's profile image
Nancy Bentley Farmer 
recommend  Recommended
5 years ago

Thank you so much Priority One. Your technician, Kyler Wallace, was polite, on time and knowledgeable. We will definitely use your company for all our heating and air conditioning needs. 

Tressa Miller's profile image
Tressa Miller 
recommend  Recommended
5 years ago

Priority one is an amazing company. The technician was knowledgeable, he explained everything he did. He discussed options and assisted me in making an informed decision every step of the way during a repair. Best customer service I have seen in a long time. Thank you! 

Edward Goehring's profile image
Edward Goehring 
5 years ago

Priority One HVAC installers cut through a power cable in our wall, took over six hours to restore power to our fridge and feezer, didn't check their electrical work before leaving our house. They missed turning some of our circuits back on. Worst part was that they dismantled part of our fenced dog yard without our knowledge or permission. We were home all day; they could have asked us first. It was pure luck we noticed the dog fence was torn apart *before* letting our dogs out -- or we'd be out hunting for our lost dogs. W... read more

Magen Beaver's profile image
Magen Beaver 
recommend  Recommended
5 years ago

Fast, friendly, knowledge staff! 

Sally McCoy's profile image
Sally McCoy 
5 years ago

For several years Nick was the technician who came out here he was absolutely wonderful. Since then I have had two technicians and they were not up to par. Today’s technician did the work OK but he was clueless when they came to my having to pay $140 to have a part installed. He didn’t know what the price of the part was and it looked like I was paying double for labor. He told me it was because of the extra time it took to put the part on. But when I called you folks I learned that that was the price of the part. The young ... read more

Frequently asked questions about Priority One Heating & Air Conditioning

How is Priority One Heating & Air Conditioning rated?

Priority One Heating & Air Conditioning has a 4.9 star rating with 2,812 reviews. 

When is Priority One Heating & Air Conditioning open?

Priority One Heating & Air Conditioning is open now. It is open 24/7. 

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