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Priority One Heating & Air Conditioning

4.9

About this business

Specialties: Priority One Heating & Air Conditioning was founded in 1998 by experienced professionals. We specialize in the service and retrofit of existing equipment for residential and commercial systems. Each installation and service calls are backed up with a guarantee that exceeds the industry standards. We offer a 100% money back guarantee, a lifetime duct work guarantee, and 24-hours a day service with NO overtime charges. Established in 1998. Priority One Heating & Air Conditioning was founded in 1998 by experienced ... read more

Location details

4232 W 7th Ave, Eugene, OR, 97402, United States

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4.92,812 reviews
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Tim Rabern's profile image
Tim Rabern 
recommend  Recommended
4 years ago

Appreciated the service man showing up as scheduled as we had no heat. He soon diagnosed the problem as a faulty breaker and got it working. As it was still under warranty he didn’t charge anything even though the problem was my electrical panel box and not their furnace. Now that’s a customer oriented service. Thank You! 

Business response:

Hi Tim - Thanks for the recommendation, we truly appreciate it. I'm so glad we were able to get the heat back on for your open house. Thanks for calling us and yes, our warranties are awesome and we stand by all the work we do! 

Claudia Groberg's profile image
Claudia Groberg 
recommend  Recommended
4 years ago

Great customer service and products 

Business response:

Thank you Claudia we really appreciate your recommendation! 

Valerie Sacks's profile image
Valerie Sacks 
recommend  Recommended
4 years ago

Speedy service. Very informative young man named Robert. Can’t wait to see the results. Priority One is always a pleasure to deal with. 

Business response:

Thank you for your recommendation Valerie. We genuinely appreciate your kind words and please let us know if you have any questions. 

Mary Beth Powers's profile image
Mary Beth Powers 
recommend  Recommended
4 years ago

Wonderful experience nice personnel 

Business response:

Thank you! I will pass this on to our team, they'll definitely be happy to know about your experience!!! 

Jerry Hardison's profile image
Jerry Hardison 
recommend  Recommended
4 years ago

Great service and polite technicians 

Business response:

Thank you Jerry, we appreciate this! 

Richard Swearingen's profile image
Richard Swearingen 
recommend  Recommended
4 years ago

fast and competent service. now set up for annual maintenance with them. 

Sara Smile's profile image
Sara Smile 
recommend  Recommended
4 years ago

Very professional and realistic work bids. They don’t try to up sell, and they give you honest information about what will work best for your home. I am impressed and very happy with everything. AND my house is very cool now in this summer heat. Thank you, Priority One for helping to make my house the place that I always want to be. 

Business response:

Thank you for the great recommendation Sara! We appreciate your willingness to share your experience and hearing you are so comfortable is the best compliment ever 😊 

Lindsay Kelly's profile image
Lindsay Kelly 
5 years ago

This company’s communication skills are horrible. 

Business response:

We strive to provide the highest standards of customer service, but clearly, that’s not what happened here and we’d like to be able to make it right. 

Melissa Marie Morrow's profile image
Melissa Marie Morrow 
recommend  Recommended
5 years ago

The person who showed up went out of their way to help me find and correct the issues at hand, they were on time, fair with pricing and very polite and personable. 

Business response:

Hi Melissa - Thank you so much for your kind word and your recommendation, we appreciate it and we are so happy you called us :) 

Frequently asked questions about Priority One Heating & Air Conditioning

How is Priority One Heating & Air Conditioning rated?

Priority One Heating & Air Conditioning has a 4.9 star rating with 2,812 reviews. 

When is Priority One Heating & Air Conditioning open?

Priority One Heating & Air Conditioning is open now. It is open 24/7. 

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