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Pride Service
- Plumbing
- Rochester, NY
About this business
We care about you, our customers, at Pride Plumbing of Rochester, NY. You can expect top quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value in plumbing to each customer until they are completely satisfied. We know your time is valuable so we are quick and efficient. Fully Stocked Rolling Plumbing Warehouse Thousands of plumbing repair parts are stocked here to save you time and money. Outdated and... read more
Location details
2425 Brighton Henrietta Town Line Rd Suite B, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWe needed a gas line run for a new pool heater. I contacted Pride online and they were quick to respond. Staff was very friendly and we scheduled the work. We were given a courtesy call before they arrived and Sam was on time and professional. The work is very well done with high quality parts and I absolutely recommend Pride for any plumbing work!
I called to get a battery backup for my sump pump. When Eddie arrived at 1 he gave me an estimate, stating that I needed a new sump pump, since the old one was over 30 years old. Then I had to bring it up to code. It wasn't a complete shock to the system but I had it done. He worked until almost 8pm to get it done. I was very happy with him and the service I received. i would definitely contact them for any additional work. Thanks Eddie and all those in the office.
Business response:
Thank you for your review! We are so glad to hear that Eddie was able to replace your old sump pump while installing a battery backup system. We look forward to servicing any of your future plumbing needs.
I like to said thank u to pride plumbing for taking care the replacement work on my drainage pipe on my house. They did great job on the work with the personal they have to do the service staring when I made the phone call and Ross handle the call to set up the service and to David Valle and Sam who did the replacement the drainage pipe and to the mason man who did the concrete work. I recommend the pride plumbing for any house work you need on your house. Thanks you
Business response:
Thank you so much for your review! We are so glad that you had an excellent experience with Pride Plumbing while we replaced your drainage pipe. We look forward to assisting you with any of your future plumbing needs.
Quick service. Clean. Conscious of social distancing concerns.
Business response:
Thank you for your recommendation! We are pleased to hear that Sam provided you with efficient and tidy service while practicing social distancing. Please do not hesitate to reach out for any of your future plumbing needs.
Eddie Stoll with Rochester's own Pride Plumbing could not have been more professional, understanding or knowledgeable. Pride Plumbing is the gold standard of customer service in the greater Rochester area for any service related business.
Business response:
Thank you so much for the excellent review! We are so glad to hear that you experienced outstanding service with Eddie and Pride Plumbing. We look forward to servicing any of your future plumbing needs.
On time, professional plumber....
Business response:
We are so glad to hear that your technician was prompt and professional. Please do not hesitate to reach out for any of your future plumbing needs.
Pride responded to my request promptly. Easy to schedule an appointment and they (Hope) kept me updated as to the arrival time of the technician. Upon arrival, Nick A., inspected my concern, asked for additional info (inspected the basement area) and helped me determine that I did not require the amount of service I had originally thought. My service call cost went from approx $900 to $52. Nice job of customer support and service.
Business response:
Thank you for your recommendation! We are so pleased to hear that you received excellent customer support and service with Hope and Nick. Please do not hesitate to reach out with any of your future plumbing needs.
This is the second time I have needed Pride Plumbing’s services. Both times I have been completely satisfied. Both times I received same day service and the issues were resolved immediately. Today (during this pandemic) Nick arrived promptly, wore appropriate gear (mask and gloves), and was thorough and reassuring. What a wonderful resource Pride Plumbing is and what a great employee they have in Nick A.! Thanks ever so much.
Business response:
Thank you so much for your recommendation and for continuing to choose Pride Plumbing! We are so glad to hear that you have received same day service and that Nick was prompt, prepared, and thorough. We look forward to servicing any of your future plumbing needs.
We loved Steve Clark & the Team at Pride Plumbing. He did a great and fast job fixing the under supply line from the toilet in our basement. He did an excellent job! I highly recommend him.
Business response:
Thank you for your recommendation! We are so glad that Steve was able to provide excellent and efficient service while fixing the supply line from your toilet. Please do not hesitate to reach out for any of your future plumbing needs.
Frequently asked questions about Pride Service
How is Pride Service rated?
Pride Service has a 5 star rating with 148 reviews.
When is Pride Service open?
Pride Service is closed now. It will open tomorrow at 9:00 a.m.
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