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Pride Service

5.0

About this business

We care about you, our customers, at Pride Plumbing of Rochester, NY. You can expect top quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value in plumbing to each customer until they are completely satisfied. We know your time is valuable so we are quick and efficient. Fully Stocked Rolling Plumbing Warehouse Thousands of plumbing repair parts are stocked here to save you time and money. Outdated and... read more

Location details

2425 Brighton Henrietta Town Line Rd Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0148 reviews
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Tess George's profile image
Tess George 
recommend  Recommended
5 years ago

Thank you Ken for getting here so quickly and taking care of the mess! 

Business response:

We are glad that Ken was able to help you in a timely manner! Please don't hesitate to reach out for any future plumbing needs! 

Joanne Burnash's profile image
Joanne Burnash 
recommend  Recommended
5 years ago

When my old water heater finally gave up and flooded my basement I knew the company to call. Eddie of Pride Plumbing responded quickly to my desperate call (on a Friday afternoon!)with a top-rated gas water heater and quickly installed a new one quickly. Quick response, very neat & clean work - Great customer service! I will highly recommend Pride Plumbing - and Eddie - to my friends and family. Kate G, Pittsford. 

Business response:

We are so glad to hear that Eddie was able to quickly help you in an emergency situation. Please don't hesitate to reach out for any future plumbing needs! 

Cynthia Kelly's profile image
Cynthia Kelly 
recommend  Recommended
5 years ago

Eddie was very professional and respectful. He did a great job and explained the scope of the work and I would request him to do work in the future. 

Business response:

We are so glad to hear that Eddie was respectful, professional, and explained the work to you. We look forward to servicing any of your future plumbing needs! 

Carla Gizzi's profile image
Carla Gizzi 
recommend  Recommended
5 years ago

I called Pride Plumbing on 8/14/19 and much to my surprise was given a choice for a plumber to come out that afternoon or tomorrow morning! Mr. Ed Stoll called 30 minutes before his arrival. He immediately diagnosed the problem and patiently explained all my options for repair. Mr. Stoll was professional, kind and courteous. He did a fantastic job and I would not think twice about using Pride Plumbing again! Thank you for your service! 

Business response:

We are so happy to hear that you were provided with prompt, professional, and courteous service. Thank you for your recommendation! We look forward to servicing your plumbing needs in the future. 

Carmella Alessandra's profile image
Carmella Alessandra 
recommend  Recommended
5 years ago

Steve was very professional did a great job for a fair price. Would use Pride Plumbing for future projects. 

Business response:

We are so happy to hear that you are satisfied with Steve's work. We look forward to servicing any of your future plumbing needs! 

Mary Ellen Clark's profile image
Mary Ellen Clark 
recommend  Recommended
6 years ago

We had a leak in an old faucet that required extensive repair. Ed Stoll came out when promised and did a great job on the repair. He also did a house wide plumbing inspection and suggested some possible future repairs. Ed is an expert who is also very courteous and professional. We then had an outdoor faucet installed by David Valle who is senior plumbing technician with Pride Plumbing. David is very professional and he gave us very good advice about how to maintain all of our new plumbing fixtures added. I would highly reco... read more

Business response:

Thank you so much for your recommendation! We are so glad that Ed and David were able to help with your indoor faucet repair and outdoor faucet installation. Please don't hesitate to reach out for any future plumbing needs. 

Lizbeth Rodríguez-Berberena's profile image
Lizbeth Rodríguez-Berberena 
recommend  Recommended
6 years ago

We were having problems with our laundry sink in our new house. The sink kept overflowing every time we used the washing machine. My husband called Pride Plumbing on a Wednesday afternoon and they were here the next day. Our plumber was Stev. He came prepared and in less than an hour, he fixed the problem. He was very pleasant and knowledgeable. Now I can finally wash my clothes again without having to seat there looking at the sink to stop it from overflowing. We will be using them in the future for other things around the ... read more

Business response:

Thank you for your recommendation! We are so happy to hear that you no longer have to worry about an overflowing sink while doing laundry. We look forward to servicing your plumbing needs in the future! 

Lisa McGraw's profile image
Lisa McGraw 
recommend  Recommended
6 years ago

Ken was amazing. He was professional and efficient. I won’t call another plumber again. Great company. Very impressive. 

Business response:

Thank you for the recommendation! We are so happy to hear that you had a great experience with Ken and our company. We look forward to servicing your plumbing needs in the future! 

Kerstin Woulfe Smith's profile image
Kerstin Woulfe Smith 
recommend  Recommended
6 years ago

Steve did a wonderful job; replaced 2 toilets, 2 faucets, repaired a toilet and cleaned up all in about 4 hours. Everything was perfect when he left. 

Business response:

We are so glad to hear that Steve was able to take care of your toilets and faucets in an efficient and clean manner! Thank you for your recommendation! Please don't hesitate to call us with any future plumbing needs. 

Frequently asked questions about Pride Service

How is Pride Service rated?

Pride Service has a 5 star rating with 148 reviews. 

When is Pride Service open?

Pride Service is closed now. It will open on Monday at 9:00 a.m. 

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