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We care about you, our customers, at Pride Plumbing of Rochester, NY. You can expect top quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value in plumbing to each customer until they are completely satisfied. We know your time is valuable so we are quick and efficient. Fully Stocked Rolling Plumbing Warehouse Thousands of plumbing repair parts are stocked here to save you time and money. Outdated and... read more
2425 Brighton Henrietta Town Line Rd Suite B, Rochester, NY, 14623, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
People that owned the house before us drilled the Thermostat into the main waste line. Called Pride Plumbing and Eddie who was knowledgable about the best ways to fix, he came over the next day and fixed quickly. The price was reasonable and work done quickly and correctly.
Business response:
Thank you for the recommendation, John. We are so glad that Eddie was able to correctly fix the issue! Please don't hesitate to call us for any future plumbing need.
I called based on the reviews I read and they were correct. Eddie from Pride Plumbing of Rochester was professional, he took his time explaining steps involving the repair and the cost ahead of time, giving options. I would definitely use or recommend Pride Plumbing of Rochester to anyone in the future. Thank you for your excellent service!
Service was fast and professional. I was very pleased with the work of our plumber David V., and he was very personable as well.
Business response:
We are so glad to hear that David provided you with prompt, professional, and efficient service. Please do not hesitate to call us for any of your future plumbing needs!
I am very pleased with the warm and friendly service I received when Sam V. arrived at my home. He explained everything that would need to be done along with pricing and options that allowed me to get the most important things addressed now. The job was assessed this past Saturday but a return visit was necessary today. Josh T. came to assist Sam and was very efficient and professional as well. I feel that this was money well spent. I can now feel secure because my plumbing needs have been addressed. I was so pleased that I ... read more
Business response:
Thank you so much for your kind words, Sylvia. It truly means so much to us. We are so glad that you were provided with professional service and that you are feeling secure now that your plumbing needs have been met. Please don't hesitate to reach out for any future plumbing needs.
Excellent service, Sam was great! Timely, professional, didn't try to up-sell, very knowledgeable. Called Sunday morning, showed up in a few hours, everything was taken care of. Go Bills!
Business response:
We are so glad to hear that Sam provided you with fantastic service! Please don't hesitate to reach out for any future plumbing needs! 🇺🇸 Go Bills!
Pride Plumbing's response time on a Sunday was amazing. The technician (Sam) was great and did a fantastic job. My only complaint is pricing. My total bill was close to $400 (which included a $90 service charge which I am fine with), the job had less than $15 in materials and took Sam just over an hour. So, I paid close to $300 in labor for a one hour job, which is extremely expensive.
Business response:
We are glad that Sam was able to provide you with high quality and efficient service on Sunday! Sam has over 15 years of experience and is able to complete his jobs extremely efficiently. Our fully stocked trucks ensure that there is no running back to the warehouse for parts, as we value your time. Our on-site, upfront pricing by the book ensures no surprises for our customers. Had Sam run into any unexpected issues while completing the job, causing him to be at your home for the rest of the day, the price would have remain... read more
Excellent service best technicians out there! 😀
Business response:
Thank you so much! We agree and are grateful to have such a wonderful team! 😊
Bathroom tub was leaking from a corroded pipe that was many years old. Eddie came to the house and was able to explain the problem and how to fix it, Eddie also replaced the tub drain . Eddie was very respectful of our carpeting and continued to wear covers on his shoes. Very nice person.
Business response:
We are so glad to hear that Eddie was respectful of your home while resolving your bathroom tub leak. Please don't hesitate to reach out for any future plumbing needs!
Our hot water heater was leaking and we needed someone to come replace it. We called Pride Plumbing and they came a few hours later. David and Scott were very friendly and explained what needed to be done. They finished the job in a timely manner and laid down a tarp to avoid any mess when bringing the old hot water heater out. I would recommend Pride Plumbing to anyone in Rochester in need of plumbing services!
Business response:
We are so glad to hear that David and Scott were able to help you with your leaky water heater in a clean and timely manner. Please don't hesitate to reach out for any future plumbing needs!
Pride Service has a 5 star rating with 148 reviews.
Pride Service is closed now. It will open on Monday at 9:00 a.m.
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