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Pride Service

5.0

About this business

We care about you, our customers, at Pride Plumbing of Rochester, NY. You can expect top quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value in plumbing to each customer until they are completely satisfied. We know your time is valuable so we are quick and efficient. Fully Stocked Rolling Plumbing Warehouse Thousands of plumbing repair parts are stocked here to save you time and money. Outdated and... read more

Location details

2425 Brighton Henrietta Town Line Rd Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0148 reviews
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Gretchen Lukhaup's profile image
Gretchen Lukhaup 
recommend  Recommended
4 years ago

Excellent and efficient service. Eddie came right on time, made the repair quickly, and honored my warranty. I am never disappointed with Pride Plumbing! 

Business response:

We are so glad that Eddie provided you with prompt, efficient, and professional service. Please do not hesitate to reach out for any of your future plumbing needs. Thank you for your recommendation! 

Ellen Harp's profile image
Ellen Harp 
recommend  Recommended
4 years ago

I like knowing when they are coming and that they call if they can come earlier. Sam S was very respectful in the way that he discussed options with me and my husband. I know that the job of fixing an old shower with a different brand of faucets was not his #1 choice solution but we were just trying to keep an old shower going until the complete overhaul. He was able to get the old system into good shape which was exactly what we needed. Would gladly call them again! 

Business response:

Thank you for your recommendation! We are so pleased that Sam was respectful, professional, and provided options while repairing your shower. We look forward to servicing any of your future plumbing needs. 

Philippa La Mar's profile image
Philippa La Mar 
recommend  Recommended
4 years ago

Eddie, the servicer worker was polite, kind, and covid safe- he had a mask on, gloves, and boot covers. Eddie tried a few different things just looking at the toilet, then he nexpained the tool he needed to use and the cost of the service before he did anything so we knew the cost upfront. Eddie then used his tools and fixed our toilet. He then cleaned up. I highly recommend Pride Plumbing Services. 

Susan L. Andersen's profile image
Susan L. Andersen 
recommend  Recommended
4 years ago

We needed a new vanity and faucet installed. Pride plumbing said they'd be here around 1. David V. made the courtesy call, and arrived on the dot. He was very courteous, knowledgeable and professional. A positive and refreshing experience. So many companies now don't even return your calls! Pride Plumbing provides a totally wonderful experience. Will definitely use Pride again. Thanks! 

Business response:

Thank you so much for your recommendation! We are so glad that David was prompt, courteous, and professional when installing your new vanity and faucet. We look forward to servicing any of your future plumbing needs. 

Robert Stoddard's profile image
Robert Stoddard 
recommend  Recommended
4 years ago

very professional.The job was done right and in a timely manor. the price was right. Eddie was respectful courtius and did a good job. I will recommend pride. 

Business response:

Thank you for your recommendation! We are so glad that Eddie provided you with prompt, professional, and efficient service. Please do not hesitate to reach out for any of your future plumbing needs. 

David Emil Verschage's profile image
David Emil Verschage 
recommend  Recommended
4 years ago

We needed a new water heater. Pride plumbing said they'd be here around 2:00 Keith made the courtesy call , came even earlier. They were at our house by 8:20 the next day to install. He was very personable, knowledgeable and professional. It was, all in all a very positive experience. We will definitely use Pride in the future and will request Keith & Josh Thanks so much!!! 

Diane Scott's profile image
Diane Scott 
recommend  Recommended
4 years ago

Both Keith and Eddie of Pride Plumbing have completed work at our house. Great company to work with, appointment is scheduled without delay, they arrive within the designated time frame, assess the problem and clearly express possible options for repair with estimated cost. Thanks gentlemen! 

Business response:

Thank you for your review! We are so glad that Keith and Eddie have provided prompt and professional service. Please do not hesitate to reach out for any of your future plumbing needs. 

Christine Pease-Hernandez's profile image
Christine Pease-Hernandez 
recommend  Recommended
4 years ago

Quick response and great customer service 

Business response:

Thank you for your recommendation! We are so glad that you experienced excellent and prompt service. Please do not hesitate to reach out for any of your future plumbing needs. 

Kelly McMahon's profile image
Kelly McMahon 
recommend  Recommended
4 years ago

Pride Plumbing just serviced my home today and I couldn't be more pleased with the outcome of the job and the service provided by SAM S.👍👏🙂 This was my first time using Pride Plumbing services but I will not hesitate to use them again if needed. I highly recommend! This very pleasant experience resulted in a happy customer - that's ME 😄 Thank you! Thank you!! 

Business response:

Thank you so much for your kind recommendation. We are so glad that you had an excellent experience with Pride Plumbing and Sam! We look forward to servicing any of your future plumbing needs. 

Frequently asked questions about Pride Service

How is Pride Service rated?

Pride Service has a 5 star rating with 148 reviews. 

When is Pride Service open?

Pride Service is closed now. It will open tomorrow at 9:00 a.m. 

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