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Pride Service
- Plumbing
- Rochester, NY
About this business
We care about you, our customers, at Pride Plumbing of Rochester, NY. You can expect top quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value in plumbing to each customer until they are completely satisfied. We know your time is valuable so we are quick and efficient. Fully Stocked Rolling Plumbing Warehouse Thousands of plumbing repair parts are stocked here to save you time and money. Outdated and... read more
Location details
2425 Brighton Henrietta Town Line Rd Suite B, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedOur plumber was knowledgeable and polite. Gave us two possible ways to go about the task at hand and explained each process thoroughly. This was a great find for us! Thank You, Pride Plumbing. Theresa C. Victor, NY.
They let me know they were on the way. Josh looked at the job and gave me some options. He did a great job replacing my outside no freeze faucet. I asked him while here to check to see how old my hot water heater was which he also did. This was the first time I have used Pride and would definitely recommend them and use them in the future.
Business response:
Thank you so much for your recommendation, Warren! We are so happy Josh was able to fix your faucet and check on your hot water heater! Please reach out to us in the future for any of your plumbing needs! 😀
This was my third time using Pride Plumbing. Josh was awesome. I will continue to use Pride for all our plumbing needs in the future.
Business response:
Thank you for your recommendation, Mary! We are so happy Josh was able to help you while at your home. Please reach out to us in the future for any of your plumbing needs!
Been using them for years. Easy to schedule and come on time. They give a call before they are on their way. Price is given upfront and explain the issue clearly and what it will take to get the job done. You might pay a little more than competitors but the quality of work and knowing it will be done right the first time makes the extra cost worth it. Also offers a service plan which reduces the cost of everything, which is great for family with little ones who seem to like to flush things down the toilet a little too often ... read more
Business response:
Thank you so much for your recommendation! We truly appreciate your continued business with us. Please feel free to reach out to us for any of your future plumbing needs (especially those toilet calls! 😂)
I called Pride Plumbing to replace two toilets. Nick A did an awesome job. One of the toilets gave him a lot of trouble securing the base so he replaced with a different brand and solved the first problem but unfortunately the tank leaked. Again Nick solved the problem. He went above and beyond taking care of this without additional cost. All the time he was a true professional, efficient and respectful. I would definitely recommend Pride Plumbing. Job well done.
Business response:
We love to hear that, Nancy! Thank you so much for sharing. We are happy that Nick A was able to fix the plumbing issue and that he went above and beyond for you. Please reach out to us in the future with any of your plumbing needs. 😄
Service was same day. Sam S diagnosed the problem in just a few minutes and we are good to go!
Business response:
We love to hear that Mark! We're so happy Sam S was able to fix the issue! Please feel free to reach out to us in the future with any of your plumbing needs. 😀
Left a message last night and Julie from the office called me at 7:40am to try to get to work right away and assess my situation. She was pleasant to work with from the start and very thorough about the process and pricing. Also she worked me jnto a cancellation knowing that I was going away for the weekend to give me peace of mind before I left. Steve was at my house within an hour and was so thorough and professional and obviously very knowledgeable. He fixed the problem in less than an hour and was so friendly and clearly... read more
Business response:
Thank you so much Angela for your recommendation! We are so happy that Jules and Steve were able to fix your plumbing issue in a quick and friendly manner. 😀
Was a bit pricier than the mom and pop plumber we usually use, but David V. did a great job. Super courteous and did great work. He was very honest about the cost and what was needed. I’d definitely recommend them.
Business response:
Thank you Kathy for your recommendation! We appreciate your business! Please reach out to us in the future for any of your plumbing needs. 😀
We had previously used Pride Plumbing before and were quite satisfied with their work so we elected to use them again for a project. Nick A. was the epitome of helpfulness and professionalism. I recently had a bad experience with a contractor and dealing with Nick was the exact opposite experience - I signed up for the extended service plan based off the quality of the experience and will use Pride for all future plumbing needs.
Business response:
Thank you for your review, Christopher! Thank you for choosing Pride Plumbing again for your project. We are so happy that you received professional and helpful service while Nick was in your home. Please reach out to us in the future for any of your plumbing needs. 😀
Frequently asked questions about Pride Service
How is Pride Service rated?
Pride Service has a 5 star rating with 148 reviews.
When is Pride Service open?
Pride Service is closed now. It will open tomorrow at 9:00 a.m.
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