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Prestige Subaru
- Automotive
- Asheville, NC
About this business
Prestige Subaru is one of the leading automobile dealerships that provides a range of new and pre-owned vehicles in the Southeast. It deals in cars, trucks and sport utility vehicles. The dealership serves client in Buncombe County and the surrounding areas in North Carolina, as well as South Carolina and eastern Tennessee. Prestige Subaru offers a variety of pre-owned vehicles from various makes, such as BMW, Chevrolet, Dodge, Ford, GMC, Honda, Jeep, Kia, Mazda, Mercury, Suzuki and Toyota. Its new inventory includes the Sub... read more
Location details
585 Tunnel Rd, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedRecommend for buying, great service compared to other Subaru dealers and they actually know the specs of their cars. Get the warranty package that includes labor (the manufacturer warranty includes parts not labor, paying for it up front is worth it, even for just one use). DO NOT get the maintenance service package (oil, rotation, etc). They are always busy for oil change, the closest appointment is usually 3-6 weeks after you call. I learned to call when I’m 1,000 miles ahead. Right now I have drive 2,000 mi since I called... read more
The best experience ever. Mel, sales internet specialist, was so prompt in answering emails. When I arrived at the dealership the car was even better than expected. Mel was so helpful getting me acquainted with all the new technology included in the car. She also came along for the test ride, which made me feel so much more comfortable. I ended up trading my 2014 Ford Edge for a new 2018 Forester. Arrived at the dealership at 10:45 and I was on my way back home at 2pm. Shopping on the internet saved us both a lot of time loo... read more
Business response:
Thank you so much Madeleine for not only your trust in allowing us to take care of you but also for the kind wordsin the review. So glad to hear you are enjoying your new Subie. Welcome to the Prestige Family!
Just purchased my new 2018 Subaru Forester here yesterday!!! Jaye, thank you again for the wonderful service and friendly spirit you have!
I had worked out a deal before I came in on my trade I was told I would receive 3000 for my trade in before I came. Which had Issues I told them it did. After letting the dealer know this I was told that I could get $3000 for it. After driving 3 hours to get there I was told they would only give me $2000. Well after spending weeks trying to get the car and being told it was sold and week later being told it was still available and all the trouble and time invested I took the car . Well once I bought the car and had every thi... read more
Business response:
Donald, we are always glad to discuss any concern a customer may have. If this was a new car please contact Joe Tate at 828-298-9600 x1310. If this was a pre-owned car or truck please reach out to Ryan Brown at 828-298-900 x1312.We want each and every person to feel like they have had an exceptional experience with Prestige Subaru.
Service is awful and unresponsive to customers.
No pressure honest salesman ship fair cost analysis provided.
Business response:
Thank you Morgan we appreciate the stars and you writing in!
just called about my 2017 outback....tailgate wont open......I was told to "push the button on the tailgate and lift manually" when I said I tried, but that didn't work, I was told, "well, keep us posted on your progress". WTF??????? so I said schedule me an appointment because I need service soon anyway.....I was told "we don't have anything until 9/11"......WTF?????? (again). I said I can't drive around for three weeks with that alarm going off......"sorry, we are real busy and that's our next appt".........I will continue... read more
The dealership replied promptly and answered all my questions. Very professional staff.
Business response:
Thank you Lucian for the kind words, we appreciate it!
We have purchased 2 Subaru’s from Prestige Subaru and both car buying experiences were exceptional. From sales to paperwork, this dealership knows what they are doing, and the folks there work hard to keep the whole process a pleasant one. I highly recommend this dealership.
Frequently asked questions about Prestige Subaru
How is Prestige Subaru rated?
Prestige Subaru has a 4.7 star rating with 4,115 reviews.
When is Prestige Subaru open?
Prestige Subaru is closed now. It will open at 8:30 a.m.
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