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Preferred Automotive

4.9

About this business

Preferred Automotive is the most reputable auto repair shop in Rockville, MD since we opened in 1990. We work on both Hybrid vehicles and traditional combustion engines. We are committed to customer satisfaction, quality, and accuracy. In just one visit to our shop, you will see why so many loyal customers have trusted our team for all their auto repair and maintenance needs for 10-20+ years! Our team brings unparalleled experience, knowledge, and skills, so you can feel confident that you're leaving your vehicle in good han... read more

Location details

12356 Wilkins Ave, Rockville, MD, 20852, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9809 reviews
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elephant S.'s profile image
elephant S. 
14 years ago

Very good people I came to Preferred with an old (1999) Expedition with over 100K miles. They gave me an honest evaluation of its problems and a fair estimate for the needed work. I decided not to have the work done, and they disposed on the old car for me. Their attitude was great. They obviously love what they do, and I could tell they are very good at it. 

Teri S.'s profile image
14 years ago

Contracts Administrator I've rates this business world class because Preferred Automotive is a premier business. I've been doing business with this family company for 20 + years. I've never been dissatisfied with any work they have performed. I highly recommend this business. They are honest, courteous, they drop me off and pick me up when the car is finished, they use quality parts and I never worry about the routine maintenance because they inform me in advance what needs to be done and how much it will cost. They use a da... read more

susan w.'s profile image
14 years ago

NO FINER AUTO SERVICE I have been using Preferred Auto I think since they opened and have recommended that everyone who is looking for an honest auto shop go to them for all their car's needs. I trust them completely. Their work is reliable, excellent, and fast. Many shops you wonder about the source of parts, the quality of service....not at Preferred.....Gary and his staff are like family.....you will always be treated like a customer wants to be treated. 

Stan V.'s profile image
14 years ago

Don't Miss This One... I have been a regular customer of Preferred Automotive and Gary McKee for over thirty years. They do a thoroughly professional job, are scrupulously honest, and fair to boot. I even go to them for my warranty maintenance. Gary and his knowledgable staff utilize the internet extensively to keep up with the technical state of the art. I wouldn't go anywhere else in the Rockville/Silver Spring area. 

Brad S.'s profile image
14 years ago

Very satisfied long term customer I've taken my vehicles for repair for many years and have consistently received top-notch service. Repairs have always been completed in a timely way and their customer service is terms of keeping me informed has always been first rate. 

Gordon R.'s profile image
14 years ago

Federal Employee I give Gary and everyone else Preferred Automotive the highest rating possible. Their rates are competitive, so you might find cheaper service elsewhere (but you would be getting cheap service); their service is so much better than other places that I feel like I owe them more??and I don??t say that lightly, considering how much it costs for upkeep these days. Also, I have both foreign and domestic cars; I??m in my mid-50s so I??ve had more than my fair share, and I really appreciate a shop that works on bot... read more

Nancy R.'s profile image
14 years ago

Wonderful! I was advised to go to Preferred Automotive by a coworker who had used them for years. I went once, and was so pleased that I have now brought all of our cars there for various services. They are fabulous! They care about the work that they do, keep you updated on what needs to be done, and do everything quickly and efficiently and reasonably. 

Jim C.'s profile image
14 years ago

Jim C Highly recommended. Managment/mechanic team very thorough, knowledgable, and friendly. Work performed is consistently high quality. Stable of machanics are all well established and experienced in their field. 

Jim K.'s profile image
14 years ago

Preferred Automotive Rocks !!!!! I have been taking my cars to Gary, Mike, Fred and the other folks at Preferred Automotive for more than 20 years. I have complete confidence in their automotive expertise to keep my car operating safely and efficiently and I rely on their advice concerning what needs to be done. There really is a family atmosphere at Preferred Automotive when you drop off or pick up the car and it is not uncommon to have and hear discussions with the Gary, Mike and the staff about each other's family and eve... read more

Frequently asked questions about Preferred Automotive

How is Preferred Automotive rated?

Preferred Automotive has a 4.9 star rating with 809 reviews. 

When is Preferred Automotive open?

Preferred Automotive is closed now. It will open at 7:00 a.m. 

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