This profile has been claimed by the business owner or representative.
Preferred Automotive
- Auto Repair
- Rockville, MD
About this business
Preferred Automotive is the most reputable auto repair shop in Rockville, MD since we opened in 1990. We work on both Hybrid vehicles and traditional combustion engines. We are committed to customer satisfaction, quality, and accuracy. In just one visit to our shop, you will see why so many loyal customers have trusted our team for all their auto repair and maintenance needs for 10-20+ years! Our team brings unparalleled experience, knowledge, and skills, so you can feel confident that you're leaving your vehicle in good han... read more
Location details
12356 Wilkins Ave, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Preferred Auto is Great I have been taking my cars to Gary and Mike for almost 20 years and have always rec'd good and, most importantly, HONEST service. After moving to the Annapolis and trying out a few inferior service centers in Anne Arundel county, I find it's worth the piece of mind to drive back to Rockville to have my car looked at by these guys. If trust is something you value, you can be assured you won't be gouged or up-selled and getting your car fixed or maintained at the best price is what you'll find!
Preferred Automotive is Outstanding Preferred Automotive has handled all of my car maintenance and repair for 20 years. A coworker originally referred me to them, and I am truly grateful to her for that. As a single woman who is not knowledgeable about the technical aspects of cars, I do not have to worry because I know that Gary and Mike, and now also Sean, will always treat me with honesty and respect. With previous auto shops I had used, I could never be sure that they were not using my lack of technical knowledge to perf... read more
They flagged a major problem I have used Preferred Automotive for a decade and always have received good service. The staff is courteous, competent, and fair. My most memorable experience with Preferred occurred in 2009, when I took in my wife's Subaru Forester for routine service at about 20,500 miles. Preferred informed me that the coolant level was low. After eliminating several possible sources of the trouble, Preferred advised me to take the car to the dealer if it still was under warranty-- it was, barely --to have it ... read more
These guys look out for their customers I've lost track of how many years we've been customers of Preferred Automotive, but I can easily remember the peace of mind that descended on the auto-maintenance part of our lives when we became customers. No more wondering whether repairs were needed; no more concern over whether or not they were done correctly; no more hassling over how quickly work would (or would not) be done; no surprises when the bill comes. This is an incredibly knowledgeable, capable, honest, and well-run shop... read more
Great service, friendly atmosphere Performace is a great service center. The staff are friendly, honest and not out to take you for a ride. They offered good advice on safety items I was not aware of. They explained options to me if I wanted to save a dime on costs, but keep my old car on the road. I would recommend them to anyone.
Trust above all In the automotive repair business I always look for a company I can trust and feel comfortable I'm not getting ripped off. Preferred Automotive gives me that and more. I have taken three different vehicles to them with various problems and always felt confident the job was done right the first time with no hidden charges ever arising. Their estimates have always been spot on and I have never felt I was being ripped off ( as I have from other companies). I would recommend them to any and all.
Great Service ! Preferred Automotive Assoc has performed all the work on my vehicles since approximately 1999. In the last 9 of those years I've put 160,000 on my truck, and around 40,000 on my cars. All work is done well - the first time. Their prices are reasonable, and everyone in their shop has bent over backwards to make sure I can stay mobile. Mobility is necessary in my profession (I work in emergency preparedness), and I cannot overstate the importance of reliable transportation. I recommend Preferred Automotive Asss... read more
There's nothing Like the Guys from Preferred! I absolutely love Preferred Automotive. I started going there in 1991 when I was driving a beat up 1978 Mazda GLC. I was relieved to find an upfront and honest mechanic and they would tell me "...this is wrong and that needs to be fixed, but THIS, you have to get repaired right now." They really worked with me and my limited budget, and I trust them completely. Three cars later, I'm still with Preferred and would never switch to another mechanic. In fact, when I purchased my most... read more
Preferred = Honest, Reliable, Quality Mechanic Gary and his crew have done right by me for most of the last decade, through 4 vehicles and myriad automotive needs. They're a pleasure to deal with, identify a cheaper option when there is one, and most importantly know what they are doing. I don't work near their shop any more, but I still bring my cars out from DC to have them worked on at Preferred.
Frequently asked questions about Preferred Automotive
How is Preferred Automotive rated?
Preferred Automotive has a 4.9 star rating with 809 reviews.
When is Preferred Automotive open?
Preferred Automotive is closed now. It will open at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com